Deluxe Corporation (DLX) is a provider of customized printed products to small
businesses, banks, and consumers. The company is organized into 3 business
units, distinguished mainly by the target customer. The Small Businesses
Services unit, accounting for about 58% of sales, targets (you guessed it) small
businesses by providing business checks, forms, marketing fliers, stationary,
business cards, and so forth. Brands here include Deluxe, Safeguard, McBee, and
RapidForms. Financial Services (29%) targets large banks and other financial
concerns, providing checks, gift cards, and fraud protection services. Direct
Checks (13%) targets consumers with similar products. Deluxe is one of the
largest printed product providers in the U.S. and Canada (it's only two
geographies), servicing over 6 million small businesses and 7,000 financial
institutions. Check products account for nearly 65% of sales, other printed
items about 25%, and services filling out the remainder.
Deluxe fails all of the main investment tests - growth, competitive moat, and
financial strength - and as such I recommend that Magic Formula investors look
elsewhere. Printed checks are in secular decline. In 2007, checks accounted for
just 35% of all non-cash payments, well down from 45% in 2004, according to the
Federal Reserve. Check volume has been declining about 4% annually this decade
as an increasing number of consumers and businesses elect to pay their bills
with credit/debit cards, and through online transactions. This leaves only cost
cutting, market share gains, and acquisitions as growth avenues for Deluxe.
Management has been trying to execute on all 3, cutting SG&A spending and
closing a number of acquisitions to try and establish an Internet presence.
However, revenue has declined at an annualized 4% since 2005, and there is
little to suggest this trend will reverse itself.
Printed products are hardly a wide moat business, either. In check printing,
Deluxe faces competition from large players like Harland-Clarke, as well as
smaller printers both local and Internet-based, not to mention software programs
that can print checks. Checks are losing the battle against new, electronic
payment methods like credit/debit cards and online bill pay. Small business
forms and stationary are likewise highly competitive. The corner office can
elect to use the local print shop for it's needs, or head to Staples (SPLS),
OfficeMax (OMX), or Office Depot (ODP). Deluxe does hold several 3-4 year
contracts with large financial institutions, but with the turmoil in that
industry, the company faces the risk of these customers being bought up by
non-customers, or disappearing altogether. Otherwise, there are no switching
costs, regulatory barriers, or unique assets, and scale does not really provide
a major advantage. Also, printing is a business with low barriers to entry,
meaning new competitors pop up all the time.