HP (NYSE:HPQ) today announced a comprehensive set of consulting services designed to help communications companies improve their competitiveness as they adapt to the convergence of telecom, IT and entertainment.

Building on its deep experience in these industries, HP has created Solutions Consulting Services (SCS), an integrated portfolio of services that translates customers’ strategies and business needs into actionable solutions. With HP SCS, communications service providers can identify new revenue opportunities, enhance the customer experience, improve operational efficiency and manage the risks of new technology implementation.

At the core of HP SCS is a unique set of assets called HP COSMOS, which includes intellectual property, methodologies, processes and best practices. HP COSMOS manages transformational change across organizations, operations and technology.

Emphasizing a holistic approach, HP SCS helps service providers re-examine their business strategies, services, processes, organizations and systems to expose key interrelationships, then lays the foundation for change. Once business transformation strategies are clearly defined, HP works with service providers to create the new organizational and operational environment, as well as the right technology solutions.

“Working with HP SCS, service providers have achieved measurable revenue gains and operational efficiencies as well as the ability to deliver a better customer experience,” said Sebastiano Tevarotto, vice president and general manager, Communications, Media and Entertainment, HP. “The key to success has been HP’s core competence across the three converging industries of telecom, IT and entertainment.”

HP provides SCS through telecom professionals in its consulting and integration business.

“The market landscape is changing, and service providers must also change to ensure they can deliver a compelling user experience,” said Curtis Price, vice president, Infrastructure Services, IDC. “HP is providing a unique approach to transformational change that starts with a holistic view of all the various elements of transformation and ends with actionable solutions.”

A video interview in which Price discusses HP SCS is available at http://hp.telecomtv.com/cmetv/idc.

ETB Colombia taps HP for strategic transformation

With almost 2 million customers and 70 percent of the fixed line market, ETB is Colombia’s largest provider of voice services as well as broadband connections. However, old legacy systems and a siloed organization were inhibiting business growth.

ETB asked HP to assess its enterprise architecture and define an evolutionary path toward a more streamlined structure that better supports business strategies.