With over 5 million customers, the scale we've achieved now puts
us in a position to take advantage of IBM's proven best practices, scope
and unparalleled experience in running and building IT infrastructure."
Marchbank emphasized that the agreement will allow Virgin Mobile USA to:
-- leverage IBM's investments in mobile technology to deliver better
applications to customers, bring new services to market more quickly, and
dynamically respond to market trends;
-- fund strategic initiatives to broaden the Company's offerings and
accelerate its growth;
-- help support the integration of the assets of its new acquisition; and
-- reduce operational and R&D costs.
"The telecommunications industry must stay current with innovative packages
and solutions that promote anywhere and anytime communication services such
as instant messaging, photo sharing and GPS capabilities," said Don Lopes,
IBM vice president, Telecommunications Industry. "IBM is excited to apply
its telecommunications industry insight, business transformation expertise,
and IT outsourcing best practices to enable Virgin Mobile USA to deliver
next-generation mobile solutions and service to its customers."
As outlined in the agreement, more than 40 Virgin Mobile USA IT employees
will transfer to IBM. In addition, select employees from the Company's
Walnut Creek, California facility will be offered the opportunity to
relocate to the Warren, New Jersey headquarters; others will be focused on
the Helio integration plan.
About Virgin Mobile USA
Virgin Mobile USA (NYSE: VM), through its operating company, Virgin Mobile
USA, L.P., offers more than five million customers control, flexibility and
choice in wireless service, rich data content and innovative products
without annual contracts. Voice pricing plans range from monthly options
with unlimited nights and weekends to by-the-minute offers, allowing
consumers to adjust how and what they pay according to their needs. Virgin
Mobile USA's smart, stylish and affordable handsets, including the Wild
Card, Slash and Flare, are available at top retailers in more than 40,000
locations nationwide and online at http://www.virginmobileusa.com with
Top-Up cards available at more than 140,000 locations.
J.D. Power and Associates ranked Virgin Mobile USA highest in customer
satisfaction among wireless prepaid services in both 2006 and 2007, and its
customers report a 90% satisfaction rate. Virgin Mobile USA allows
customers to add free minutes by engaging with like-minded brands on their
website through Sugar Mama; and provides postage-paid return envelopes in
every new phone package for customers to recycle old phones.