Northtowns Orthopedics of New York provides one example of how Dragon Medical is used in a specialty setting to drive and improve clinical documentation through the use of highly accurate, medical-specific, speech recognition software. Joel Farwell, Practice Manager of Northtowns Orthopedics, shared the following.

“If you had asked me two years ago if our providers would ever consider utilizing a speech recognition solution for our orthopedic documentation, my response would have been a resounding no! However, after a pilot program within our organization demonstrated satisfactory results, the decision was made to implement Dragon Medical enterprise wide.

“The costs savings were immediate and significant,” continued Farwell. “The high level of recognition accuracy and quick turnaround time of reports made our providers more productive and improved the efficiency of the reimbursement team. Additionally, our patients are better served by a decrease in waiting times for authorization requests on surgery, diagnostic tests and other treatment modalities. We’ve improved our completion process for disability forms and due to faster report creation, we’ve improved communication with referring physicians,” Farwell added. “The adoption of Dragon Medical has allowed us to better utilize our EMR system, which in turn has afforded the gains of decreased postage, office supplies, stationary and other related items. While not done without effort, the rewards for those efforts are recognizable at all levels of the organization.”

From the smallest practice to the largest enterprise, Dragon Medical is the healthcare speech recognition software of choice to enhance EMR deployments in the private, public and government sectors. Among the growing list of 70,000 users, customers include:

• Atrius Health
• Fallon Clinic
• Group Health Cooperative
• Swedish Medical Center
• U.S.