Effectiveness of Management and Desirability of Products Drive Differences
WAYNE, PA -- (Marketwire) -- 08/20/08 -- A new study conducted by the Kenexa Research
Institute (KRI), evaluated employees' confidence with their
organizations. The results from a randomly selected group of more than
16,000 workers, from 12 countries, indicate that employees in India (82%)
have the highest overall level of organizational confidence, followed by
those in the United States, Russia and Brazil (all 74%). Employees in Japan
have the lowest levels of confidence (48%).
Organizational confidence has two contributing factors: internal and
external. Internal organizational confidence is defined as employees having
confidence in their organization's future, believing their organizations
are managed effectively and feeling that the products/services are of high
quality. External organizational confidence is defined as employees
believing their organizations' products are sought after, that the
organization is viewed as competitive and the industry in which the
organization is operating in considered robust and healthy.
When compared to internal factors, external factors received higher, more
favorable scores in most countries with the exception of Germany and India;
they were equally rated in France. The countries with the largest
differences between external factors and internal factors were Spain (7
points), Japan (6 points), Russia (6 points) and Italy (5 points), with
each being more positive on external confidence factors.
Jeffrey
Saltzman, East Coast Practice Leader for Kenexa (NASDAQ: KNXA), said,
"An examination of the differences or gaps, and not just the absolute
numbers gives us some indication of how employees view the desirability of
their employers' products and competitiveness contrasted with how well they
feel they are being managed and the future of their organizations. Viewed
in this manner, employees in Spain, Japan, Russia and Italy are leaning
more strongly toward quality and attractiveness of their products, while
employees in Germany and India lean more toward being effectively managed."
He continued, "However, Japan (44%), Italy (48%), France (57%) and the
United Kingdom (58%), more traditional economies, had the greatest concerns
about their employers' industries, while three rapidly expanding economies,
India (79%), Brazil (73%) and China (70%) reported the most confidence."
Russia has the largest contrast (24 points) between having sought after
products and industry health.
