Companies Achieve Savings by Tightening Policy Compliance
American Express Business Travel today published data for North
American-based domestic and international airfares from its Business
Travel Monitor. For the second quarter of 2008, the Monitor confirmed
that high fuel prices, which led many airlines to make capacity
reductions and tighten ticketing restrictions, increased the average
airfare paid, motivating companies to strengthen policy compliance
strategies when managing travel and entertainment spending.
“External market forces continue to pressure
business travel budgets at the same time that high fuel costs push
travel prices to new highs,” said Hervé
Sedky, vice president and general manager, Global Advisory Services,
American Express Business Travel. “As
companies increasingly view travel as an investment in their business,
we are helping our clients adjust to manage their travel programs in a
disciplined way by incorporating best practices and optimizing policy
guidelines and compliance strategies. These efforts are designed to
maximize spending efficiency and increase the return on investment.”
Average Domestic Airfare Paid Increased 10 Percent Year-Over-Year
The second quarter of 2008 marked a seven-year high in the average
airfare paid by business travelers. Oil prices, capacity constraints and
ticketing restrictions drove up airfare 10 percent year-over-year. The
average one-way airfare paid was $260, up $24 from the same period last
year. Compared to the first quarter of 2008, the fare was up $27, an
increase of 12 percent.
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North America
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Q2'07
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Q3’07
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Q4’07
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Q1’08
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Q2’08
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Average Airfare Paid
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$236
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$231
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$229
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$233
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$260
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“During times when economic conditions are
volatile, companies step up efforts to stress the importance of
purchasing tickets in advance in order to use discount tickets in a
negotiated travel program,” continued Sedky. “Our
data shows that during the second quarter of 2008, 89 percent of tickets
purchased were domestic discount coach fares, this shows that more
travelers purchased tickets in advance. These subtle changes can
translate into significant savings – 17
percent or more in some cases. Looking at the first six months of 2008,
the companies that had travelers purchase 8-14 days in advance rather
than 0-7 days in advance saved an average of $49 per segment.”
Average International Airfare Reached Highest Level in Nearly a Decade
The average international one-way airfare paid during the second quarter
of 2008 set a new record, at its highest level since the inception of
the Business Travel Monitor in 1999. With an 11 percent increase in the
second quarter of 2008, over the same period in 2007, international
airfares reached nearly $2,000, with a final average of $1,980.
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International
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Q2'07
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Q3'07
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Q4'07
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Q1'08
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Q2'08
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Average Fare Paid
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$1,788
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$1,853
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$1,957
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$1,911
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$1,980
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American Express data also shows that the percentage of international
business class tickets purchased was at the lowest level since the third
quarter of 2004 at 49 percent. Increases in the percentage of tickets
purchased in other classes of service show that companies are employing
strategies to encourage travelers to trade down to other classes of
service.
“As globalization continues to pull business
travelers to international destinations, we advise our clients to focus
on international travel policy compliance,”
said Sedky. “Strategies including encouraging
employees to take advantage of corporate discounts negotiated with
preferred suppliers and trading down to lower classes of service when
appropriate are driving savings for our clients despite the difficult
travel market. Our recommended best practices also include using tools
like the Pre-Trip Auditor to ensure greater compliance.”
The American Express Business Travel Monitor
American Express Business Travel distributes data through various
services and tools, including the Business Travel Monitor and the annual
Global Business Travel Forecast, to offer clients a better understanding
of pricing trends and the existing opportunities for gaining better
control over their travel and entertainment budgets. Specifically, the
American Express Business Travel Monitor is a benchmarking service that
offers corporations a comprehensive collection of pricing data across
major travel and entertainment (T&E) expense categories in the
marketplace today, by accessing American Express' extensive global
database of purchase information.
The Monitor tracks a variety of travel expense categories including
published and purchased airfares captured across hundreds of domestic
and international routes. The average fare paid is the one-way average
paid by all business travelers booked by American Express Business
Travel, and includes a variety of fare types, including first class,
unrestricted and discount air fares. Typical business airfares are
generally the lowest refundable economy fare available to the business
traveler.
About American Express Business Travel
American Express Business Travel (www.americanexpress.com/businesstravel),
a division of the American Express Company, is dedicated to helping its
clients realize the greatest possible value from their investment in
travel through increased cost savings, outstanding customer service and
greater spend control. For small businesses, medium-sized enterprises
and multinational corporations, American Express Business Travel
provides a combination of industry-leading booking technology, travel
management consulting expertise, strategic sourcing and supplier
negotiation support, and customer service available online and offline,
around the world.
American Express operates one of the world's largest travel agency
networks with $26.4 billion in global travel sales in 2007.
American Express Company (www.americanexpress.com)
is a diversified worldwide travel, financial and network services
company founded in 1850. It is a world leader in charge and credit
cards, Travelers Cheques, travel, and business services.
American Express Company
Tracy Paurowski, 212-640-8409
tracy.j.paurowski@aexp.com
or
Elizabeth
Fluke, 212-446-1887
efluke@sloanepr.com