RALEIGH, N.C., Aug. 28 /PRNewswire/ -- Thieves posing as utility workers
have robbed a number of unsuspecting homeowners in recent weeks, and Progress
Energy encourages its customers and other residents to beware of scams.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020923/CHM008LOGO-c )
In the last several weeks, people claiming to work for Progress Energy, or
in some cases for an unidentified 'power company,' have asked to enter homes
by telling the homeowner they were there to conduct an energy-efficiency
inspection or perform other utility-related work. Most incidents have involved
elderly homeowners in rural areas. Once inside, the purported utility worker
has occupied the attention of the homeowner while another person has slipped
into the house and stolen valuables. In other cases, the purported utility
workers have asked the homeowner to step outside the home to look at a meter
or pole, and while away, another person slips into the home undetected.
Progress Energy encourages customers and others not to open their door for
utility workers unless they can confirm the person's identity. Progress Energy
employees carry company badges with photographs. But since ID badges, vehicle
signs and clothing can be fabricated to look authentic, none of these is
sufficient to assure a person's identity.
Other than in emergencies or safety-related issues, there are practically
no instances when a representative of Progress Energy would show up at a
customer's home unannounced and ask to enter to perform work.
If a homeowner has any doubt about the identity of anyone claiming to be a
Progress Energy employee, that person should keep the door shut and locked and
call the Progress Energy customer service center at 1-800-452-2777 to confirm
the employee's identity and need for entry.
Progress Energy, headquartered in Raleigh, N.C., is a Fortune 250 energy
company with more than 21,000 megawatts of generation capacity and $9 billion
in annual revenues. The company will observe a century of operation in 2008.
Progress Energy includes two major utilities that serve 3.1 million customers
in the Carolinas and Florida. Progress Energy is the 2006 recipient of the
Edison Electric Institute's Edison Award, the industry's highest honor, in
recognition of its operational excellence. The company also is the first
utility to receive the prestigious J.D. Power and Associates Founder's Award
for customer service. Progress Energy serves two fast-growing areas of the
country, and the company is pursuing a balanced approach to meeting the future
energy needs of the region. That balance includes increased energy efficiency
programs, investments in renewable energy technologies and a state-of-the-art
electricity system. For more information about Progress Energy, visit the
company's Web site at http://www.progress-energy.com .
SOURCE Progress Energy