An automated system that makes it faster and easier for repair shops to
receive payments from Progressive earned the car
insurance company a spot on the InformationWeek 500 for the ninth
year in a row. The InformationWeek 500, published by InformationWeek magazine,
is a list of the nation’s top 500 largest and
most innovative users of information technology.
Repair shops that choose to participate in Progressive’s
network use an automated system to track the progress of their repairs.
When repairs are complete, the claims
payment system reviews, approves and automatically transfers the
payment, saving shops time by not having to manually submit an invoice
and wait for a check to be cut.
“Being named to the InformationWeek 500
signals that our investment in technology and claims innovation is
paying off,” said Ray Voelker, chief
information officer at Progressive. “But it’s
even more rewarding to know that our innovation benefits not only our
customers but also the shops that choose to do business with us.”
Progressive has been reinventing the claims experience for years. In
1990, it was the first major car insurer to introduce 24 hours a day,
seven days a week claims service with its Immediate Response®
claims service. In 1994, Progressive introduced the Immediate Response
Vehicle®, a specially marked and outfitted
vehicle equipped with technology that empowers claims representatives to
complete a damage estimate and write a check on the spot. In 2006,
Progressive launched an interactive online claims reporting tool that
allows customers to report a claim and track its status from start to
finish.
About Progressive
The Progressive Group of Insurance Companies, in business since 1937, is
one of the country’s largest auto insurance
groups, the largest seller of motorcycle and personal watercraft
policies, and a market leader in commercial auto insurance based on
premiums written.
Progressive is committed to becoming consumers’
#1 choice for auto insurance by providing competitive rates and
innovative products and services that meet drivers’
needs throughout their lifetimes, including superior online and
in-person customer service, and best-in-class, 24-hour claims service,
such as its concierge level of claims service available at service
centers located in major metropolitan areas throughout the United States.
Progressive companies offer consumers choices in how to shop for, buy
and manage their auto insurance policies. Progressive offers its
products, including personal and commercial auto, motorcycle, boat and
recreational vehicle insurance, through more than 30,000 independent
insurance agencies throughout the U.S. and online and by phone directly
from the Company. Private passenger auto products and prices are
different when purchased directly from Progressive or through
independent agencies. To find an agent or to get a quote, go to http://www.progressive.com.
The Common Shares of The Progressive Corporation, the Mayfield Village,
Ohio-based holding company, are publicly traded at (NYSE:PGR).
Progressive PR
Leah Knapp, 440-395-9928
