Real-Time Connection and Instant Business Dashboard Help Synchronize Global Operations
ARMONK, NY -- (Marketwire) -- 10/10/08 -- ACI Worldwide, Inc. (NASDAQ: ACIW), a leading
international provider of electronic payment software, has signed a
multi-million dollar agreement with IBM (NYSE: IBM) for software and
services to integrate its global workforce and client base through unified
communications and collaboration technologies.
A range of IBM software and services will deliver a virtually-connected
work environment to synchronize online activities for more than 2,000 ACI
Worldwide employees and clients in 88 countries.
As electronic payment volumes grow, ACI products are demanded by more
customers in increasingly connected markets. ACI Worldwide supports more
than $70 billion consumer transactions per year. On an average day, ACI
software manages more than $5 trillion in wholesale payments. To meet the
challenges associated with growth, ACI selected a range of collaboration,
unified communications and social software to unify and virtualize
communications among its distributed work force and customers. An
integrated operation will be designed to overcome time differences and
geographical distances in a global business environment.
"The ability to collaborate in all dimensions is key to extending our
industry leading position around the world," said Dave McCann, chief
information officer at ACI. "Business collaboration needs to more
accurately reflect the way people naturally prefer to interact. This IBM
solution is designed to accelerate individual and collective worker
productivity by 50 percent or more by breaking down barriers of time, space
and departmental silos."
"IBM's unique approach to Unified Communications provides easy and
intuitive access to communications and collaboration services across a
broad spectrum of environments, making it easier to find, reach and
collaborate with your customers and employees," said Bruce Morse, vice
president for IBM Unified Communications and Collaboration. "Lotus
Sametime is a unified communications platform built on open standards
allowing easy integration with a broad range of IT vendor and IBM products
such as Lotus Connections, Lotus Quickr, WebSphere Portal and Lotus
ActiveInsight as well as ACI's existing environment to help them work
seamlessly and efficiently with their employees and customers."
Cited by Gartner as a current Magic Quadrant leader in Unified
Communications for offering integrated and comprehensive solutions, IBM is
serving new clients such as ACI and expanding into its existing client
base.