IT Contract Replaces Previous Development & Service Relationships
The TriZetto Group Inc. (NASDAQ: TZIX) today announced its three-year,
renewable contract with Syntel, Inc. (NASDAQ: SYNT) to become a key
TriZetto multisourcing partner. The Syntel relationship provides greater
flexibility and capacity in TriZetto’s new
product development, professional services delivery and hosted services
for its payer customers and strengthens 24x7 operations and services.
TriZetto’s multisourcing approach combines
on-shore, near-shore and off-shore resources to provide IT services for
payers. Syntel replaces former partners including Cognizant Technology
Solutions, whose relationship was terminated in early 2007.
A provider of IT and business process outsourcing services, Syntel
assists core product and custom development, functional and performance
testing, operations support for hosted customers, process workflow
modeling and report development. Syntel resources are being trained and
certified on the latest versions of TriZetto’s
product line. Syntel personnel also participate in a TriZetto-led
mentoring program, and use TriZetto’s
development and product implementation accelerators. This approach
augments TriZetto certified professionals in the United States, Mexico
and India and strengthens the “follow-the-sun”
model for TriZetto’s development and hosting
centers, as well as professional services.
“In building our multisourcing model, we
selected a highly synergistic partner and created strong controls to
help improve quality and augment our on-shore professionals,”
said Tim Hascall, executive vice president of professional services at
TriZetto.
