NEWARK, N.J., Aug. 11 /PRNewswire-FirstCall/ -- PSE&G is recommending that
its customers test their heating systems now, before the chilly weather
arrives. If there's a problem, PSE&G will come out to check and light the
pilot -- at no charge -- through September 7.
'With the cost of natural gas on the rise, one of the best things
customers can do is to get their heating system checked to ensure it is
working properly and at top efficiency,' said Joe Bassolino, manager of
business development at PSE&G. 'By testing their heating systems early,
customers will be prepared for the cold weather ahead, and we'll be able to
respond more quickly now than before a large volume of calls come in on that
first chilly morning.'
PSE&G customers are advised to inspect their furnace and ensure that the
pilot light is working properly. Here is some guidance on what to do:
-- Check your heating system:
-- If you have a steam system, check the water in the sight glass. If
it is low, turn on the water supply valve to bring the water level
up to the half-way mark. Turn off the valve.
-- For hot water and warm-air systems, check and replace filters and
make sure the blower operates.
Not working properly? PSE&G customers can call the utility, 24-hours a
day, seven days a week at 1-800-350-PSEG (7734) to arrange for assistance from
an appliance service technician.
-- Start it up:
-- If the pilot light is out, follow the instructions on the heating
unit to relight it. Let the pilot light burn a few minutes. If the
pilot light is already on, set the thermostat to 'heat' and raise
the setting to five degrees above room temperature. The heater
should come on within a minute or two.
Need help lighting the pilot? PSE&G will perform this service
free-of-charge through September 7. PSE&G will charge $25 for this service
from September 8 to October 31.
The utility is also asking customers to keep their homes and yards safe,
well lit and free of clutter so that employees can safely access equipment.
You can help:
-- Notify PSE&G of any hazardous conditions, such as loose steps or
railings.
-- Make sure the path leading to your meter is safe and properly lit -
especially stairs.
-- Keep dogs and other animals secured and away from employees and service
areas.
-- Keep the area around your furnace, meter and appliances free and clear
of clutter. Trim bushes and shrubs in the vicinity.
Public Service Electric and Gas Company (PSE&G) is New Jersey's oldest and
largest regulated gas and electric delivery utility, serving nearly
three-quarters of the state's population. PSE&G has won the ReliabilityOne
National Achievement Award for superior electric system reliability the last
two years in a row. PSE&G is a subsidiary of Public Service Enterprise Group
Incorporated (PSEG) (NYSE: PEG), a diversified energy company (www.pseg.com).
SOURCE Public Service Electric and Gas Company (PSE&G)