- Large-scale implementation streamlines numerous functions and enables better customer service
- Organization expanding its footprint in Africa
HYDERABAD, India and REDWOOD SHORES, Calif., Sept. 4
/PRNewswire-FirstCall/ -- Satyam Computer Services Ltd. (NYSE: SAY), a leading
global consulting and information technology services provider, and Oracle
announced today that the Oracle(R) E-Business Suite has been successfully
implemented for Kenya Airways. The Oracle Applications have streamlined the
airline's financial, human resources and procurement processes and enhanced
its ability to manage people, processes and resources. As a result, Kenya
Airways is able to run its overall business more effectively and become more
competitive in its market.
'We are proud to have helped Kenya Airways create a single, integrated
system that streamlines administration and facilitates information access,'
said Satyam's Sriram Papani, Senior VP - Oracle Practice. 'The airline now
benefits from consistent data -- a 'single source of the truth' -- enabling
its management to leverage accurate information and make critical strategic
decisions quickly.'
'With Oracle's open and standards-based applications, Kenya Airways has
the foundational applications and technology platform to enable improved
business processes across the enterprise,' said Oracle's David Anderson - VP
Global Services, Transportation and Construction Industries. 'In a time when
customer management, cost controls, and resource optimization are essential,
Kenya Airways is now better positioned to respond to both customers and
stakeholders.'
In addition, Kenya Airways employees will be able to handle important
tasks like procurement and expense management much more quickly, effectively
and accurately. The airline is already benefiting from faster month-end
closing and an online and consolidated view of headquarters and other
stations. It also has reduced the cycle times of procure-to-pay and invoice
processing.
'We view this as a significant step forward in our strategic decision to
upgrade all our major systems to deliver improved customer service in the face
of increasing competition,' said Kenya Airways Finance Director Neil Canty.
'In particular, we recognize the significant commitment shown by Satyam and
Oracle in support of our major system changeover with minimum disruption to
our day-to-day operations.'
The implementation has helped Satyam expand its footprint in East Africa,
a region it views as critical. The organization also recently established a
development center in Cairo.