National Launch of First Personal Online Safe for Retail Banking
Customers Headlined by Kickoff Event in San Francisco
Wells Fargo & Company (NYSE:WFC) today announced the national
availability of the Wells
Fargo vSafe service, a personal
online safe for Wells Fargo customers and the first storage solution
of its kind from a major financial institution. First piloted in March,
the Wells Fargo vSafe service lets customers protect, organize
and access online copies of their most important documents and personal
materials, such as loan and tax documents, wills, passports, birth and
marriage certificates, photographs, and digital audio and video files.
Storing information in a secure online location enables customers to
readily access and recover copies of important documents while traveling
or in the event of an emergency such as a fire, flood, theft, or hard
drive crash.
“The launch of the Wells Fargo vSafe
service marks the release of a new and innovative online product, but
more importantly it signals Wells Fargo’s
continued leadership and pioneering spirit. For 157 years, Wells Fargo
has stood as a symbol of strength and security, and we are proud of our
heritage. New electronic services, such as Wells
Fargo vSafe, are important to our ability to satisfy all our
customers’ financial needs –
and the safety and security of this product ties back to the founding
principles of our company,” said John Stumpf,
Wells Fargo president and CEO, during an event at the bank’s
vintage vault in San Francisco earlier today.
“The feedback after our rollout to Wells Fargo
team members in March was overwhelmingly positive,”
said Jim Smith, head of Wells Fargo's Internet Services Group. “They
love the convenience of being able to manage copies of their most
important documents from one safe, secure, online location, and to know
that in an emergency they could access all of their important
information. This national launch symbolizes our ability and commitment
to work with our customers in the early development of a product by
listening to their needs, incorporating their feedback and providing a
financial service that really makes a difference in their lives.”
How Wells Fargo vSafe Works
Customers can access their Wells Fargo vSafe account from any
Internet connection – unlike hard drives,
flash drives and archiving solutions.
