Insurer ready to assist homeowners and families who suffered property
damage from weekend wildfires
The claims team at Mercury
Insurance is standing by to assist homeowners who were forced to
evacuate their homes and suffered property damage from wind-whipped
wildfires that ravaged Southern California this past weekend. Claims can
be reported 24 hours a day, seven days a week to Mercury’s Claims
Hotline by calling (800) 503-3724.
“The Mercury claims team is here for our customers in the event they
need to make a claim during this difficult time,” said Joanna Moore,
Mercury’s chief claims officer. “Events such as these fires can be
devastating and we will do everything we can to help our policyholders
get back to normal as quickly as possible.”
Mercury Claims Hotline: 1-800-503-3724
To help speed the claims process, Mercury suggests claimants consider
the following tips when filing a claim:
When filing a claim
-
Contact Mercury immediately to report your loss.
-
Do not remove debris or damaged property that may be related to your
claim.
Steps after filing a claim
-
Prepare a detailed inventory of destroyed or damaged property.
-
Offer photos or videotapes of your home and possessions to your
adjuster, if these are available.
-
Keep copies of communications between you and your adjuster.
-
Keep records and receipts for additional living expenses that were
incurred if you were forced to leave your home, and provide copies to
your adjuster.
-
Cover damaged walls, doors, windows and roofs with plastic sheeting or
plywood.
About Mercury Insurance
Founded in 1962, Mercury
Insurance (MCY) is a multiple-line insurance organization offering
predominantly personal automobile and homeowners insurance through a
network of independent agents and brokers in California, Florida, New
Jersey, Texas, Arizona, New York, Georgia, Oklahoma, Illinois, Michigan,
Nevada, Virginia and Pennsylvania.
MWW Group
Kathleen Flood, 213-486-6560, ext. 318
or
Melissa
Spraul, 213-486-6560, ext. 313
or
Mercury Insurance Group
Erik
Thompson, 661-291-6435
www.MercuryInsurance.com
