GRAPEVINE, TX -- (Marketwire) -- 11/20/08 -- Automotive Resources International (ARI), a
leading global fleet solutions provider specializing in complex car and
truck fleets, held its grand opening celebration at its just-completed
Western Operations Center, located in Grapevine, Texas, today.
Attendees, including ARI clients and other fleet professionals from the
Greater Dallas Metroplex, auto manufacturers and truck upfitters, Grapevine
Chamber of Commerce representatives and local elected officials, toured the
27,000 square foot facility and heard presentations by ARI senior
management.
Operations at the facility got underway in December 2007 with just nine
technicians while construction was still ongoing. Year to date, 75
additional technicians have been hired. The center operates in tandem with
ARI's call center in Maple Shade, NJ, providing customer support 24/7/365
to a nationwide customer base. Over 1.9 million customer calls have been
processed by all ARI technicians year to date. By the second quarter of
2009, ARI plans to run the Grapevine facility 24/7. Total capacity of the
Call Center is 170 technicians. In addition, the facility supports ARI's
sales operations as well.
In his opening remarks, Bill McKee, ARI President, said, "We believe the
opening of Grapevine will allow ARI to remain the industry leader in
providing exceptional customer service. From this western hub, we will
strengthen and expand our relationships with the 250 customers who are
based in the southwest region and bring ARI operations closer to those
clients north and west of Grapevine -- a half-way point, if you will, to
our east coast headquarters."
ARI's southwestern sales office and ARI's subsidiary, FBE, have been
located in the Dallas area since 1976 and 1992 respectively. "Having
already hired all of the best technicians in the greater South Jersey and
Philadelphia area, we knew we needed to look elsewhere," remarked Frank
Cardile, senior vice president, operations. "We knew that the Greater
Dallas Metroplex held the necessary talent pool to meet our high
standards."
A 2007 study reinforced Grapevine to be most conducive to its business
expansion based on proximity to workforce, travel convenience, cost of
living and reasonable housing.
"There is an excellent labor pool in this Grapevine area, and we are
thrilled with the number of well qualified people who are anxious to become
part of our organization," said Barbara King, call center manager. "In
fact, we are looking forward to meeting some great candidates at the Career
Fair for Military Veterans and Military Spouses at Texas Stadium on
December 4."
About ARI
ARI, a subsidiary of Holman Enterprises based in Mt. Laurel, N.J., is an
industry leader and the largest privately-held fleet leasing and management
company in the world. As a single-source fleet management leader, ARI
customizes innovative solutions that streamline fleet operations, help
lower the cost of fleet ownership and create long-term value for customers.
Today, with a workforce numbering more than 1,200 and offices throughout
the U.S., Canada, Mexico, Puerto Rico and Europe, the company manages more
than 2,000 outsourced fleets (over 650,000 autos and trucks) in North
America and, combined with its strategic partners, more than 2 million
fleet vehicles globally.
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Contact:
Joanne Vencius
ARI - Automotive Resources International
(856) 787-6548
jvencius@arifleet.com