LEESBURG, VA -- (Marketwire) -- 11/26/08 -- The National Automotive Service Task Force
(NASTF) announced today that Mitsubishi Motors North America has signed the
NASTF Service Information Standards Agreement, joining twelve other auto
manufacturers agreeing to make service and training information and tools
accessible to all vehicle repairers on an equal basis. Much of the
Standards embody the practices that have been in place for over six years,
with the addition of a binding arbitration backstop included in the NASTF
Dispute Resolution Process. Charlie Gorman, chairman of NASTF, said, "We
are pleased to welcome Mitsubishi to the dedicated group of OEM vehicle
manufacturers committed to providing service information to the independent
aftermarket. It's one more step in a unified, progressive, effective
NASTF."
The Standards have three parts: Definitions, Automotive Service
Information Standards, and Information Request and Resolution Process. The
Definitions clearly define what's covered and what's not covered. The
Standards stipulate how OEMs will ensure open accessibility. And the
Information Request and Resolution Process provides the means, including
the possibility of binding arbitration if needed, in which to identify and
assess any potential information gaps.
The remaining manufacturers have the agreement in various stages of review
and approval. OEMs that have previously signed the agreement include BMW,
Volvo, Subaru, Ford, Toyota, Volkswagen, Nissan, Hyundai, Mazda, Honda,
Suzuki, and Kia.
NASTF was established in 2000 to identify, communicate and resolve gaps in
the availability and accessibility of automotive service information,
service training, diagnostic tools, and equipment for the benefit of
automotive service professionals and their customers. NASTF was
incorporated in 2006. Additional details can be found at www.nastf.org.
As a 501(c)6 not-for profit organization, NASTF takes no position on any
legislation that may be proposed or pending in state or national
legislative bodies.
Contact:
Mary Hutchinson
(703) 669-6643
Email Contact