Cegedim Dendrite today announced a one-year renewal contract for field
support services with a prominent global pharmaceutical company.
Under the terms of the agreement, Cegedim Dendrite will provide premium
help desk and hardware services for the company’s global operations,
which use a third-party based CRM solution. The operation will be
staffed and managed by an onsite Cegedim Dendrite team based at the
pharmaceutical company’s local offices.
“We’re confident that with our history of successfully supporting
premium field organizations — both on our sales force effectiveness
solutions as well as third-party systems, this customer will have the
tools needed to achieve higher productivity returns,” said Thierry
Durand, Vice President, Business Development, Cegedim Dendrite North
America.
Cegedim Dendrite’s premium field support services are designed to enable
higher field representative productivity for life science companies
around the world. These services are provided in the local language,
within local time zones and are available at the customer location or as
a syndicated service.
About Cegedim Dendrite:
Cegedim Dendrite provides the pharmaceutical companies around the world
with vital support for successful Customer Relationship Management (CRM)
activities. With nearly 200,000 sales representatives using its products
worldwide, Cegedim Dendrite is the world’s leading CRM provider for the
life sciences industry. This business unit, created in May 2007 when the
France-based CEGEDIM S.A. Group acquired Dendrite International, also
provides sales, marketing and regulatory compliance solutions in more
than 80 countries. To learn more, please see our website: http://www.cegedimdendrite.com/
About CEGEDIM:
Founded in 1969, Cegedim is a global technology and services company
specializing in the healthcare field. Cegedim supplies services,
technological tools, specialized software, data flow management services
and databases. Its offerings are targeted notably at healthcare
industries, pharmaceutical companies, healthcare professionals and
insurance companies.
The world leader in pharmaceutical CRM, Cegedim is also one of the
leading suppliers of strategic healthcare industry data. Cegedim employs
more than 8,000 people in 80 countries and generated revenue of €753
million in 2007. To learn more, please visit our website: www.cegedim.com
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Media Inquiries:
Cegedim Dendrite Americas
Drew
Bustos, 908-443-2451
or
CEGEDIM
Media Relations
Sylvie
Delangle, + 33 (0) 1 49 09 67 73
