Unified Communications, Applications and Services Offer New Approach to Healthcare

CHICAGO, ILLINOIS -- (Marketwire) -- 04/07/09 -- Nortel (TSX: NT)(OTCBB: NRTLQ)

Editors Note: A video is included with this press release.

It's a dilemma faced by every hospital in the world today; how to match patient admissions and discharges to available beds in as timely a manner as possible. The process often requires hours of staff time, coordination of multiple departments and rarely seems to run smoothly. And every step of the process costs hospitals money and time and generally leaves patients wondering why everything is taking so long.

Nortel(1) (TSX: NT)(OTCBB: NRTLQ) is helping healthcare organizations around the world transform themselves to address these and other concerns with solutions built on Nortel Unified Communications technology and network support services.

For instance, when the folks at M.D. Anderson Cancer Center(2), part of Orlando Regional Healthcare, came to Nortel with an idea for a new patient discharge solution, Nortel was able to help reduce discharge times by up to four hours using interactive voice response (IVR) technology. Take a look at just how this solution has helped improve the process at M.D. Anderson - Orlando.

In another example, Nortel developed a complete unified communications solution for Baylor University Medical Center at Dallas when it identified the need to send medical orders wirelessly.