"Right now, 1 out of every 150 U.S. home loans are in foreclosure, 20 million American homeowners have mortgages that exceed the value of their homes and more than 10 million homeowners are seeking refinancing in this low interest rate environment*," said Bob Pryor, Genpact Executive Vice President & Head of Global Sales and Marketing. "This increase in mortgage activity has placed tremendous additional pressure on the mortgage industry's already-limited resources. We believe that based on our expertise in streamlining processes, and our record of successful service to the industry, we are uniquely positioned to assist lenders manage this increase in activity."

In an effort to accelerate the industry's response to this increased demand, Genpact now offers a suite of U.S.-based services that improve the efficiency and effectiveness of the loan modification process.

Genpact's approach helps financial institutions boost customer satisfaction levels by simplifying interactions between borrowers and lenders and strives to deliver results that achieve an equitable outcome for all parties.

Genpact's loan modification services are available to financial institutions as a set of highly-automated, web-based modules that can be rapidly deployed to process modification requests with minimal lead time. These services, delivered by Genpact's mortgage industry professionals based in Irvine, California and Wilkes-Barre, Pennsylvania, integrate these modules with advanced analytics to develop simplified modification plans. Genpact's highly-efficient system helps home owners reach equitable agreements with lenders in an expeditious manner while avoiding the stress of complex negotiations.

Genpact's solutions support the U.S.