Campaign Asks Consumers to Bring
Favorite Menu Items to Life
Chipotle Mexican Grill (NYSE: CMG) (NYSE: CMG.B), the national chain of
burrito restaurants known for serving Food With Integrity, has
launched a comprehensive advertising campaign to increase awareness of
the 60,000-plus various food combinations available on its menu. The new
campaign, called “My Chipotle,” seeks to harness the creativity of
Chipotle’s dedicated fan base and engage them via an online call for
videos and original content.
Chipotle’s menu offerings, made with the best-tasting sustainably
raised, premium quality ingredients, including naturally raised meat,
rBGH-free dairy and local and organic produce, allow customers to create
thousands of delicious burrito, taco and salad combinations. Because
customers choose exactly what goes into their individual order, they can
tailor what they eat to meet any taste or dietary preferences, making
Chipotle appeal to a broad customer base. The campaign calls attention
to the varied options available at Chipotle and demonstrates how meals
in the restaurant can be personalized by and for each customer.
“With this campaign, it is our intention to harness the power of our
most loyal fans,” said Mark Crumpacker, chief marketing officer of
Chipotle. “We want them to be a part of the process because we know
they’re consistently expressing themselves through their menu choices.
By encouraging them to tell us why they eat what they do, we think
they’ll spread the word and encourage others to come in and give
Chipotle a try as well.”
Chipotle’s restaurant model emphasizes doing just a few things so it can
do them better than anyone else. This thinking is evident in Chipotle’s
Food With Integrity philosophy, which has the company selecting
ingredients from more sustainable sources whenever possible. Chipotle
already serves more naturally raised meat (from animals that are raised
in a humane way, never given antibiotics or added hormones and fed a
pure vegetarian diet) than any other restaurant in the world, uses
locally grown produce when seasonably available, serves only cheese and
sour cream made with milk from cows that are not treated with the
synthetic hormone rBGH and uses a growing percentage or organically
grown beans.
“The efficiency of our restaurant operations has always been one of our
greatest strengths,” said Steve Ells, founder, chairman and co-CEO of
Chipotle.