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Hyatt Boosts Workplace Efficiency for its Workforce with Enterprise 2.0 Solutions from Vignette
Wednesday, May 20, 2009 8:02 AM


Global Hotel Company’s New Intranet Unifies Brand Image while Optimizing Knowledge Management

Vignette (NASDAQ: VIGN), the company that the world’s leading brands rely on for innovative and dynamic Web experiences, today announced that Hyatt is using the Vignette Web Experience Platform to power its corporate intranet. With this enterprise-wide platform, Hyatt’s workforce worldwide now can enjoy a more productive and collaborative work environment that enables easy access to and location of important business information.

“Hyatt’s goals for the new intranet were to connect communities, encourage collaboration and share a unified brand image worldwide,” said Robb Webb, chief human resources officer for Global Hyatt Corporation. “Using the Vignette Web Experience Platform, our employees can quickly update and locate fundamental information and benefit from the knowledge of other employees - regardless of location. This translates into more time dedicated to our guests and more meaningful priorities.”

The Hyatt intranet provides streamlined, centralized access to business information and reduces the need for IT involvement. The site also offers an easy-to-use, non-technical tool for employees to create, update and customize information and resources for various departments and co-workers.

Multiple components of the Vignette Web Experience Platform drive Hyatt’s intranet.

Vignette Portal integrates information from multiple systems and allows Hyatt employees to quickly update, search for and locate accurate business and employee information. This relieves the human resources team of administrative burdens normally associated with manual processes while creating a more personalized environment for each user. Hyatt’s intranet search function spans the width of the enterprise to yield appropriate content and streamline business operations.

“As one of the world’s premier hotel companies, Hyatt needed a highly scalable solution to provide the ideal intranet experience for the thousands of employees who rely on it,” said Dave Dutch, senior vice president of products and marketing for Vignette. “Vignette Intranet Solutions have delivered this to Hyatt and have provided a sustainable platform oriented towards future growth.”

About Global Hyatt Corporation

Global Hyatt Corporation, headquartered in Chicago, is one of the world’s premier hotel companies.



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