ST. LOUIS, July 8 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by T-Mobile UK for a four-year managed services agreement. Under the agreement, Amdocs will manage the ongoing development, maintenance and support of T-Mobile UK's billing, customer care and ordering systems for its 16.7 million subscribers. Amdocs will also modernize T-Mobile UK's ordering system.
'By partnering with Amdocs we can continue to deliver great customer service, knowing that we have strong expertise in place to strategically support and further develop our billing and ordering applications,' said T-Mobile UK's IT Director Dirk Rohweder. 'This is a significant milestone towards a new approach to working with strategic IT suppliers and moving to a highly efficient managed services model in the customer relationship management domain.'
T-Mobile UK is part of Deutsche Telekom AG, one of the largest telecommunications company in the world, whose subsidiaries and affiliated companies serve over 125 million mobile customers worldwide. T-Mobile UK is a longstanding customer of Amdocs and has a successful history of services and product deployment with Amdocs, including the Amdocs Enterprise Product Catalogue to reduce product configuration efforts and costs.
About T-Mobile UK
T-Mobile is one of the world's largest mobile operators with more than 148 million customers worldwide and is the service provider of choice for 16.7 million customers in the UK. T-Mobile offers a range of innovative products and services, such as Solo, the SIM-only plan Combi, a traditional minutes and text package, and Flext, the UK's first flexible tariff. T-Mobile continues to innovate with new devices such as the UK's first Android(TM)-based smart phone, the T-Mobile G1, now with over 1,000 available applications. T-Mobile has pioneered the mobile internet, and operates an award-winning 3G network with speeds of up to 4.5Mbps. As a pioneer of deep network sharing in the UK, T-Mobile plans to deliver close to complete population coverage for 3G services in 2010.
For more information about T-Mobile UK, please visit www.t-mobile.co.uk.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experience(TM) at every point of service.
