Bally Technologies, Inc. (NYSE: BYI), a leader in slots, video machines,
and casino-management systems for the global gaming industry, today
announced that it has installed its Business Intelligence Solutions
(BIS) at Michael Gaughan’s South Point Hotel Casino Spa on Las Vegas
Boulevard South.
Bally’s award-winning BIS, which replaced a competitor’s product,
provides South Point with powerful tools to grow their business and
better serve customers through improved use of gaming data.
South Point is using Bally’s reporting, analytics, and visualization
tools to gain a better understanding of their 2,270-game slot floor.
With the insights provided by Bally’s BIS, South Point will be able to
understand player behavior and manage game mix and product placement
like never before.
“We chose to replace our current BI tool with Bally’s BIS because of the
many powerful, configurable features in this suite of solutions, as well
as Bally’s strong commitment to good training and customer support,”
said Cliff Paige, Slot Director of South Point Hotel Casino Spa. “Many
of the issues with Business Intelligence installations start with
getting the data out of source systems and into the BI application.
Because Bally provided us with the ETLs that integrate to the BI
application, we were able to get accurate and consistent data flowing in
a matter of days.”
Paige added, “Bally’s BIS visualization tools are superior to any that I
have seen. It ‘walks’ the casino floor for you, 24 hours a day. The
contouring and shading in the floor mapping tools are immensely helpful
in identifying hot and cold areas over any time period, something you
cannot do with just reports.”
Bally’s installation of Business Intelligence Solutions continues the
Company’s four-year partnership with the casino as a Systems provider.
South Point is using Bally’s ACSC™ SMS Systems solution to manage slot
monitoring, and Bally’s CMS/400 Systems solution for cage, marketing,
player tracking, and casino accounting.
“It is very exciting to take our partnership with South Point to the
next level with the implementation of BIS and its many tools,” said Todd
Sims, Bally’s Vice President, Systems Operations.