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Openreach Selects Trimble to Deploy Fully Integrated Performance Manager Solution Across Its Mobile Workforce of 17,000 Engineers
Thursday, July 16, 2009 6:31 AM


SUNNYVALE, Calif., July 16 /PRNewswire-FirstCall/ -- Trimble (Nasdaq: TRMB) announced today that Openreach, the UK-based local access network division of BT Group, one of the world's leading providers of communications solutions and services operating in 170 countries, will be implementing the full range of Trimble's Mobile Resource Management (MRM) solutions across its fleet of 17,000 mobile field engineers. Openreach, a current Taskforce(TM) customer, will be deploying the GeoManager(TM) and Performance Manager(TM) applications, which will allow Openreach to realize the full benefits of integrated vehicle tracking and automated scheduling to improve operations.

Trimble Performance Manager is a unique alerting and business intelligence application that complements Trimble's Taskforce scheduling and GeoManager tracking solutions. Trimble Performance Manager compares the real-time activities of field teams against planned and scheduled events and provides alerts, analysis and business intelligence to improve short and long-term performance in a variety of areas, including day-to-day activities of the mobile workforce, customer service, cost management, and strategic planning. The benefits also include reduced travel times resulting in lower fuel consumption and CO2 emissions.

"Openreach works with Trimble because of its continued innovation and investment in MRM solutions that drive significant productivity improvements in the field. Trimble also demonstrates a partnership-oriented approach to meeting Openreach's operational needs," said John Small, managing director of Service Delivery for Openreach. "Now with fully integrated performance management, we will be able to build upon our initiatives in customer service and cost-savings by easily and efficiently managing our service fleet."

"We are pleased to continue working with Openreach to help to transform their organization during an uncertain and unprecedented economic environment," said ? Andrew Yeoman, managing director of Trimble's MRM, EMEA. "The fully integrated solution for Openreach is built upon three key components of the Trimble platform - Taskforce, GeoManager and Performance Manager. The integrated solution will fit seamlessly into the overall transformation program and will support Openreach in continuing to have an efficient and effective operational unit."

Trimble MRM solutions are designed to automate the management of mobile resources and to optimize the service delivery process for customers across a variety of industries. Trimble delivers MRM solutions on a global basis to vertical markets which include: telco, construction supply, field service, and transportation & distribution.



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