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INX to Provide Cisco Unified Contact Center Enterprise Solutions
Wednesday, July 22, 2009 6:02 AM


INX Inc. (NASDAQ:INXI - News) announced today that it has been recognized as an Advanced Technology Provider of Cisco’s Unified Contact Center Enterprise solution.

As part of its solution offerings, INX announced today that it has been recognized by Cisco Systems© as a Cisco Unified Contact Center Enterprise Advanced Technology Provider. Cisco Unified Contact Center Enterprise allows companies to smoothly integrate inbound and outbound voice applications with Internet applications such as real-time chat, web collaboration, and e-mail. This integration enables a single agent to support multiple interactions simultaneously regardless of which communications channel the customer has chosen. Since each interaction is unique and may require individualized service, Cisco provides contact center solutions to manage customer interactions based on almost any contact attribute.

Cisco Unified Contact Center Enterprise is an enterprise level contact center solution that delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution, enabling an enterprise level company to rapidly deploy a distributed contact center infrastructure.

Jon Groves, Vice President of Professional Services for INX said, "This certification is complimentary with our service offering to our enterprise clients. INX has the ability to provide a comprehensive solution from contact centers to customized voice application development and integration."

The Cisco Unified Contact Center Enterprise ATP program is focused on the high-end enterprise contact center marketplace and is an invitation-only program.

About INX Inc.:

INX Inc. (NASDAQ:INXI) is a leading U.S. provider of IP communications and data center solutions for enterprise organizations. INX offers a suite of advanced technology solutions focused around the entire life-cycle of enterprise IP network communications and data center infrastructure. Services are centered on the design, implementation and support of network infrastructure, including routing and switching, wireless, security, unified communications, and data center solutions such as storage and server virtualization. Customers include enterprise organizations such as corporations, as well as federal, state and local governmental agencies. Because of our focus, expertise and experience implementing and supporting advanced technology solutions for enterprises, we believe we are well positioned to deliver superior solutions and services to our customers. Additional information about INX can be found on the Web at www.inxi.com.

Safe Harbor Statement:

The statements contained in this document that are not statements of historical fact, including, but not limited to, statements identified by the use of terms such as "anticipate," "appear," "believe," "could," "estimate," "expect," "hope," "indicate," "intend," "likely," "may," "might," "plan," "potential," "project," "seek," "should," "will," "would," and other variations or negative expressions of these terms, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. The actual results of the future events described in the forward-looking statements in this document could differ materially from those stated in the forward-looking statements due to numerous factors. Recipients of this document are cautioned to consider these risks and uncertainties and to not place undue reliance on these forward-looking statements. The company expressly disclaims any obligation or undertaking to update or revise any forward-looking statement contained herein to reflect any change in the company's expectations with regard thereto or any change in events, conditions or circumstances upon which any statement is based.

INX Inc.
Brian Fontana, 713-795-2000
Chief Financial Officer
Brian.Fontana@inxi.com

(Source: Business Wire )


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