RadioShack to Offer T-Mobile Products and Services in Stores
Beginning This Summer
RadioShack Corporation (NYSE:RSH) and T-Mobile USA, Inc. today announced
a retail agreement to offer T-Mobile® products and services
in more than 4,000 RadioShack stores across the U.S. and Puerto Rico
beginning later this summer.
The relationship expands RadioShack’s postpaid wireless offerings, and
enables RadioShack to offer its customers a selection of T-Mobile’s most
innovative, in-demand handsets – including the highly anticipated
T-Mobile® myTouch™ 3G with Google™. For
T-Mobile, the agreement nearly doubles the number of national retail
partner stores offering its postpaid products and services nationwide,
and makes RadioShack T-Mobile’s largest national retail partner. Terms
of the agreement were not disclosed.
“RadioShack is focused on growing our mobility category and is committed
to providing our customers with a broad selection of the best wireless
products and services in the industry,” said Peter Whitsett, executive
vice president and general merchandising manager at RadioShack. “The
ability to offer a full line of T-Mobile devices, including the hottest
exclusive T-Mobile handsets, reinforces RadioShack’s leadership in
wireless.”
Doug Chartier, senior vice president of sales at T-Mobile USA, said,
“Through our milestone partnership with RadioShack, T-Mobile’s presence
in national retail stores expands nearly twofold, giving millions more
people the opportunity to readily access our products and take advantage
of the tremendous value T-Mobile provides its customers. By combining
T-Mobile’s innovative devices and great value with RadioShack’s
knowledgeable sales representatives, we expect customers to have an
excellent in-store experience.”
With 4,450 company-operated locations, RadioShack offers one of the
largest selections of wireless phones. RadioShack’s knowledgeable sales
associates are committed to helping customers choose the best technology
solution to meet their needs and the company was named one of the top
customer service retailers in the nation in the fourth annual National
Retail Federation Foundation/American Express Customer Service Survey.
T-Mobile is dedicated to providing the best experience in wireless, and
has achieved the “Highest Ranked Wireless Customer Service Performance”
in J.D. Power and Associates 2009 Wireless Customer Care Performance
StudySM – Volume 1,* which ranked T-Mobile higher
than all of its competitors for overall customer care performance.
