(Source: Business Wire)
Kay Jewelers, the number one specialty jewelry retailer in the United States, has selected Refinement Services LLC to provide online support for its Kay Gold Exchange Program. Refinement Services LLC is a developer of a specialized web-based gold-buying transaction-management platform.
Kay Jewelers selected Refinement Services LLC in part because their video processing method and customer notification system supports the customer needs of functionality and transparency through the entire transaction and payment process.
"Our organization wanted an online solution that could provide a safe, secure way to exchange gold for cash," said Mark Light, Kay Jewelers President and CEO. "Their level of service, attention to detail, and intuitive grasp of what gold-exchange customers want are key to why this is such an exciting opportunity for Kay. It's great working with a company that shares our commitment to trust, transparency, and accountability."
Between the economic downturn and historically high precious metal prices, there has been widespread consumer interest in monetizing gold jewelry.
"Our patent-pending embedded video is revolutionizing the gold-buying industry," said Neil Kugelman, CEO of Refinement Services LLC. "But security isn't the only virtue of our platform. We've built in extensive custom configurability, enabling users to easily manage the business from end to end, from marketing to shipping/receiving, determining gold content, payments, inventory, and refinement. We can easily process thousands of transactions per day, offering a turn-key solution to major retailers and financial institutions who are seeking to integrate gold-buying into their business model."
About Kay Jewelers:
Kay Jewelers, the number one specialty jewelry brand in the U.S., is owned by Akron, Ohio-based Sterling Jewelers Inc., which operates 1,401 stores in all 50 states, and is the U.S. division of Bermuda-domiciled Signet Jewelers Ltd., the largest specialty retail jeweler in the world.
About Refinement Services:
Refinement Services, based in Lynbrook, New York, is a privately-held Limited Liability Company, providing end-to-end gold-buying transaction-management solutions to multi-channel retailers and financial institutions, including Kay.com and Goldspeed.com.
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