- Nearly a dozen leading service providers have selected the Amdocs Enterprise Product Catalog to centralize their product information; Five deployments have been completed to date
- Projects span wireline, wireless, Internet, cable and satellite operations in North America, Europe and Asia-Pacific
ST. LOUIS, July 30 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate momentum with wins and deployments in the area of information management and centralizing product catalog functionality across the enterprise, which is becoming an area of strategic investment for service providers in today's economic climate.
Strategic Approach in Current Economic Climate
Service providers today continue to assess their spend on information technology to determine which projects are core to their business, but will also result in improved efficiencies, total cost of ownership savings and a rapid return on investment. Centralizing product information that is scattered across multiple systems and lines of businesses is proving to be one of these areas.
"To support multiple sales channels, increase effectiveness, reduce costs and meet compliance requirements, service providers are implementing centralized product catalogs. Amdocs is quickly growing market share and establishing itself as one of the leading players in this segment," said Nancee Ruzicka, Stratecast, a division of Frost & Sullivan.
Leading the Market with an Increasing Number of Wins and Deployments
The Amdocs Enterprise Product Catalog has already been selected by nearly a dozen leading service providers with wireline, wireless, Internet, cable and satellite operations in North America, Europe and in the Asia-Pacific, and deployed by five. Announced customers include Elisa Corporation in Finland, Mobiltel in Bulgaria, and T-Mobile companies in the UK, Germany and in the Czech Republic.
By deploying the Amdocs Enterprise Product Catalog, part of the Amdocs CES portfolio, service providers can establish a master repository for all product information where they can quickly and efficiently define, blend, price, bundle, maintain, update and retire product and service offerings. The Amdocs Enterprise Product Catalog is also the first offering on the market that supports both business and operational support systems and can ensure consistency between customer-facing and network-resource-facing specifications.
"Centralizing data to provide a single and accurate view of all product information enables service providers to improve the customer experience with faster product introductions and to execute new business initiatives without having to replace legacy applications," said Michael Couture, head of global marketing at Amdocs.