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CIGNA Focuses the Power of Pharmacy Management to Reduce Medical Costs for Individuals and Employers
Thursday, August 06, 2009 1:31 PM


Evidence-Based Medicine is the Key

Focusing the expertise of its pharmacy management capabilities, CIGNA (NYSE:CI) has been able to dramatically improve health outcomes and reduce medical costs for individuals enrolled in various clinical programs the company offers.

Since 2004, CIGNA has reported on the savings it has been able to achieve through its Outcome Improvement Programs, which encourage customers to take their medications appropriately to achieve better health. The most recent findings from 2008 demonstrate that millions of dollars in medical costs can be avoided by adhering to evidence-based medicine and the appropriate use of prescription medications. The 2008 findings include:

A 74 percent medication adherence rate resulting in 50 percent of the people in the cholesterol program reaching their cholesterol goals, a 78 percent decrease in LDL (bad cholesterol) levels, with 262 heart attacks avoided annually for a $6.6 million savings in over-all medical costs for individuals in the program.

A 34 percent increased use of medications used to control asthma which meant fewer emergency room visits and hospitalizations due to the condition. The result was a 50 percent reduction in medical costs for people in the program.

A medication adherence rate of 84 percent for people with diabetes, with 19 percent reaching their hemoglobin A1C (blood sugar) goals. Hospitalizations were reduced by 18 percent and emergency room visits by 13 percent, with an over-all medical cost reduction of 24 percent. These results led the company to develop the first outcome based contract with a pharmaceutical manufacturer. (CIGNA and Merck Sign Performance-Based Contract)

A 35 percent increase in the completion of depression treatment plans, which studies show means fewer instances of relapse, resulting in an 18 percent reduction in medical and behavioral health care costs.

“Pharmacy benefit management companies that have a narrow view of only managing prescription medications miss the opportunity to help improve people's over-all health outcomes, which has been shown to reduce the much larger expense…total medical costs,” said Eric Elliott, president of CIGNA Pharmacy Management.



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