Businesses Vote for RCN Metro in ATLANTIC-ACM's Annual Telecommunications Survey
HERNDON, VA -- (Marketwire) -- 08/11/09 -- RCN Metro Optical Networks, a division of RCN
Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based
network solutions, today received the Carrier Excellence Award for
Enterprise Data Value as a result of ATLANTIC-ACM's industry-wide survey
the 2009 Business Connectivity Report Card. ATLANTIC-ACM, a leading
provider of strategic research and consulting services in the
telecommunications and information industry, gathered more than 3,000
individual ratings of carrier's services and operations, from small-medium
business and enterprise customers.
"Since the inception of our Business Connectivity Report Card four years
ago, RCN Metro's commitment to quality service continues to be recognized
year after year by enterprises in the Northeast, the mid-Atlantic and in
Chicago," said Dr. Judy Reed Smith. "RCN Metro has earned this distinction
for exceeding customer expectations with respect to product quality and
price."
"This recognition is a testament to our success at delivering the highest
level of service possible to mid to large sized businesses," said Felipe
Alvarez, President of RCN Metro. "We realize high quality customer service
is a critical differentiator in this marketplace, and it is what sets RCN
Metro apart from the competition. The feedback gained from the Metro
Report Card is extremely valuable information that we will leverage to
continue to enhance our customer service and support initiatives."
About RCN Metro Optical Networks
RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity
transport services for carriers as well as large and medium-sized
businesses. RCN Metro offers a comprehensive suite of services, including:
Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a
network leveraging unique rights-of-way, spanning from Maine to Virginia
and out to Chicago, RCN Metro deploys custom solutions to service providers
as well as companies in the finance, hospitality, media, government, health
care and education industries. RCN Metro is a wholly owned division of RCN
Corporation.
About RCN Corporation
RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com, is a competitive
broadband services provider delivering all-digital and high definition
video, high-speed internet and premium voice services to residential and
small-medium business customers under the brand names of RCN and RCN
Business Services, respectively. In addition, through its RCN Metro Optical
Networks business unit, RCN delivers fiber-based high-capacity data
transport services to large commercial customers, primarily large
enterprises and carriers, targeting the metropolitan central business
districts in the company's geographic markets. RCN's primary service areas
include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City,
Boston and Chicago. RCNI-G
About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and
consulting services serving the telecommunications and information
industries. In addition to producing the industry's principal benchmarking,
sizing and opportunity studies, the company assists clients in evaluating
telecommunications opportunities for successful investment, market entry,
and long-term planning. For more information, visit ATLANTIC-ACM's website
at http://www.atlantic-acm.com.
Contact Information
RCN Metro Optical Networks:
Maura Mahoney
Vice President of Sales & Marketing
508-621-1869