(Source: Fort Worth Star-Telegram (Fort Worth, Texas))

By Dave Lieber, Fort Worth Star-Telegram, Texas
Aug. 17--I need your help. The Watchdog mailbox always overflows. And with the tough times we're having, the last thing people need is business or government pouncing on them for some perceived unfairness.
But every week, Watchdog can pursue only a few cases. That's where you come in.
We're asking you to help us decide which story tips are worthy candidates for Watchdog investigations.
From the list below, culled from recent letters and e-mails, choose the topic you think is most compelling or important.
Then vote at right or send a note, postmarked no later than Saturday, to Watchdog Poll, c/o Dave Lieber, Star-Telegram, P.O. Box 1870, Fort Worth, TX 76101.
When voting, please use the topic listed at the beginning of each story description.
I'll look into the top vote-getter first. Thanks for helping me better serve you.
Health insurance runaround: Medical claims filed by a retired airline pilot in Arlington keep getting rejected by a major health insurer. The pilot doesn't understand the reasons given or know what to do.
School sprinklers: A Grapevine man doesn't believe that sprinkler systems at two schools in the Grapevine-Colleyville district conform to new city rules about retrofitting commercial irrigation systems. He says he's seen problems at two area schools after heavy rains. He wants city officials to force school officials to conform to the new rules.
Red light camera payment problem: A man who got snapped by a red light traffic camera in Fort Worth paid his fine online but was charged twice. Getting a refund took months. And when his $4 refund finally arrived in a $7.20 FedEx envelope, his frustration grew. Who's in charge?
Savings bonds disappointment: A man who purchased savings bonds for his retirement says the U.S. Treasury originally marketed them at two interest-earning rates: a flexible rate that is adjusted with the consumer price index and a fixed rate that lasts for the life of the bond. However, the rates are now zero. He has written Treasury officials to no avail and says he bets that most people don't know their savings bond investments are earning nothing.
Bank buys mortgages and confusion: A Granbury woman can't get her mortgage holder to co-sign an insurance check. A major bank bought her mortgage company, but bank employees don't know how the mortgage side of the business works. They can't help her.
Electricity company overcharge: An Arlington man couldn't get his electricity provider to acknowledge that it overcharged him $100 on a cancellation fee.