Study Shows Service Can Save Families More Than $100 Million This Year
BENTONVILLE, AR -- (Marketwire) -- 08/25/09 -- Paying bills just got a little easier for
Americans who are looking for ways to save time and money. Walmart
MoneyCenters and customer service desks located in Walmart (NYSE: WMT) stores
nationwide, now offer a bill-paying
service that will allow customers to pay utility, landline phone,
cable/satellite, credit card bills, auto and wireless phone at their local
Walmart store. A new study shows the service will cut customers' costs in
half and could save families more than $100 million in bill-pay fees this
year.*
The new service provides convenient, affordable options to the growing
number of financially underserved Americans who do not use traditional
checking accounts to pay bills in person. According to research
commissioned by Walmart, more than 21 million households pay at least one
bill in person every month.
"More and more Americans are looking for ways to save money on financial
transactions and enjoy the convenience and confidence of knowing their
bills are paid on time," said Jane Thompson, president Walmart Financial
Services. "We're introducing Walk-in Bill Pay nationwide to provide another
affordable money service option that will help families manage their
monthly budgets so that they can save money and live better in these tough
economic times."
Study Paints Picture of Americans' Pressing Financial Needs
To gain a better understanding of the money management challenges many
families face today, Walmart commissioned Aite Group to conduct a study of
financially underserved individuals across the country. The study shows
paying bills in-person remains mainstream among a large segment of
Americans who make less than $45,000 in annual income per year. Often,
these consumers utilize third-party walk-in bill payers to pay their basic
household bills.
"Customers choose to pay in-person for practical reasons such as getting a
printed receipt to confirm payment, paying with cash, holding on to their
money longer and paying bills closer to the due date," said Gwenn Bezard,
research director, Aite Group.