Allows Carriers to 'Turn On' SIP Devices and Services Quickly and Cost Effectively for Residential and Business Subscribers
TORONTO, ONTARIO -- (Marketwire) -- 08/26/09 -- Boosting its efforts to help service providers deliver the latest business voice and multimedia IP solutions to end users, Nortel(1) (OTCBB: NRTLQ) Carrier VoIP and Application Solutions (CVAS) has expanded its collaboration with Sigma Systems(2), a leading provider of advanced IP service fulfillment solutions.
Nortel's IP Powered Business Solution with the Device Provisioning Manager (DPM) will enable service providers to easily auto-configure and provision business and residential end-user SIP devices and VoIP phone lines. This capability will allow business and residential subscribers to use their IP phones and devices more quickly, because the devices will automatically locate the server, load the latest software and register to the appropriate VoIP call server.
"Nortel's new capability addresses a complex and time-consuming phase that service providers face when delivering VoIP services to end users - activating the IP phones and other SIP devices," said Diane Myers, directing analyst, Infonetics Research. "Traditionally, service providers need to either program devices before shipment, or activate each phone individually at the customer site, both of which take time and require experienced technicians. Auto-provisioning solutions help overcome these obstacles."
Adding the SIP device auto-provisioning capability helps lower service providers' costs by reducing administration tasks and truck rolls for customer support. It will also allow service providers to accept orders, remotely provision and activate fully featured IP telephony services for end-users, which greatly improves subscriber satisfaction and loyalty.
"Nortel recognizes that service providers are under a great amount of pressure to get new services deployed and up and running quickly and cost-effectively so that subscribers do not have to wait for their phone systems to be installed and programmed," said Sita Lowman, leader, CVAS Marketing, Nortel. "SIP device provisioning is a new capability of our IP Powered Business voice and multimedia solution and will help carriers reduce the amount of time, cost and complexity associated with deploying IP business services, like unified communications, integrated multimedia messaging, and fixed-mobile convergence applications."
"Service provider deployments of advanced business and residential VoIP have been hindered by the complexity of provisioning SIP end-devices. Sigma Systems and Nortel eliminate this hindrance," said Preston Gilmer, vice president, Product Marketing, Sigma Systems.
