TEANECK, New Jersey and EMMAUS, Pennsylvania, Sep. 15, 2009 (PR Newswire Europe) --
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- Global Media Company Leverages Cognizant's Advanced RIM 2.0 Remote
Infrastructure Management Platform to Ensure Service Quality Excellence
Cognizant (http://www.cognizant.com/)(Nasdaq: CTSH), a leading provider
of consulting, technology, and business process outsourcing (BPO) services,
has announced the successful deployment of its Remote Infrastructure
Management platform, or RIM 2.0, at Rodale Inc. (http://www.rodale.com/), a
global media company known for health and wellness lifestyle titles such as
Prevention, Men's Health, and Women's Health.
Rodale selected Cognizant to transform its global IT infrastructure
services. As a result, Rodale has increased operational efficiency, reduced
total cost of ownership, enhanced the customer experience, and has better
aligned its infrastructure to meet business needs. Cognizant's RIM 2.0
platform proactively monitors and manages Rodale's core IT infrastructure
that houses business-critical applications, leveraging Cognizant's
OnTarget(TM) ITIL-based service delivery framework for cost-effective
operations management and service quality excellence.
"Cognizant brought Rodale deep expertise, proactive guidance, and a
metrics-driven culture that will allow us to take our infrastructure to a new
level," said Ken Citron, Chief Information Officer and EVP, Publishing
Operations. "Their willingness to build a true partnership and solve problems
has been invaluable."
"We believe Rodale's selection of Cognizant speaks to our domain
expertise and our ability to seamlessly leverage an ITIL-compliant platform
across a global delivery network, taking remote infrastructure management to
the next level," said Robert Boles, Vice President, IT Infrastructure
Services at Cognizant. "Our RIM 2.0 framework enables Rodale not only to
reduce costs significantly, but also to achieve greater visibility into
operations, enhanced workflow automation, overall operational maturity
improvements, and highly flexible sourcing options with our productized
managed services."
In an independent April 2009 report by Forrester Research, Inc., "The
Forrester Wave(TM): Global IT Infrastructure Outsourcing, Q1 2009," Cognizant
was named a leader.
About Rodale Inc.
Rodale is a global media company with a heritage, mission, and authority
dedicated to the health and wellness of the individual, community, and
planet. Through a broad portfolio of leading media properties, Rodale reaches
more than 70 million people around the world through multiple distribution
channels, including magazines, books, online, e-commerce, direct-to-consumer,
and video.