Sep. 16, 2009 (Business Wire) -- Ariba, Inc. (Nasdaq:ARBA), the leading spend management solutions provider, today announced that it has received the Frost & Sullivan 2009 Customer Value of the Year Award. A leading third-party growth consulting firm, Frost & Sullivan selected Ariba for the prestigious annual award based on its ability to deliver an end-to-end on-demand suite of spend management solutions that provides unmatched value-to-cost proposition and faster return on investment (ROI) than any other vendor in the market.
“The sliding global economy and its slow recovery rate are driving end-users to prefer technology-based solutions combined with superior domain expertise in order to experience rapid ROI benefits,” said Muthuraman Ramasamy, research analyst, Frost & Sullivan. “While solution providers are struggling to meet these market requirements, Ariba delivers both through its cutting-edge on-demand suite of solutions, enabling end-users to experience complete product utilization and making the company one of the most preferred spend management solution providers.”
Designed to recognize companies that demonstrate excellence in customer value creation through products and services that drive increased profitability and reduced life cycle costs, the Frost & Sullivan Excellence in Customer Value of the Year Award is granted annually to a company that continually focuses on addressing changing customer needs and demonstrates unparalleled commitment to technological innovations by delivering products to meet these needs. Ariba was selected on the basis of its:
- Responsiveness to customer needs
- Technological innovation and leadership
- Value-added services designed to increase and accelerate ROI and lower total cost of ownership
- Strategic mergers and acquisitions or joint ventures that have created additional value for customers
“Ariba’s presence across diverse industry verticals, its best-in-class sourcing network and its technological capability to deliver an integrated end-to-end spend management platform that maximizes business profitability for its end-users is truly praiseworthy,” added Ramasamy.
“At Ariba we are totally focused on creating value for the companies who rely on our solutions to manage their costs on a daily basis because we know that if they don’t succeed, neither do we,” said Tim Minahan, Chief Marketing Officer, Ariba.
