(Source: MARKETWIRE)Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), has partnered with the Reverse Logistics Association, Integrated Solutions Magazine, Bentley University and the Service Sales and Marketing (SSM) Network to produce the 4th Annual Chief Service Officer (CSO) Summit this October in Boston, which will feature a presentation by senior service staff from the Boston Red Sox on supporting a true Fenway Experience. The summit is designed for service, finance, supply chain and operations executive seeking real-time insights to accelerate strategies for service transformation.

"The Chief Service Officer Summit has grown into the marquee networking and discussion forum for Chief Service Officers globally," notes Bill Pollock, Vice President and Principal Analyst for the Strategic Service Management Practice, Aberdeen Group. "Service executives value the opportunity to share strategies for raising the level of importance of service within their organizations.