(Source: Business Wire)

Regions Bank today announced changes to its overdraft policies to help
customers avoid fees and manage their finances responsibly. Regions will
eliminate overdraft fees for all transactions when customers overdraw
their accounts by less than $5 and will charge consumers no more than
four overdraft fees per day. The changes will be effective during the
first quarter of 2010.
"Regions is committed to providing industry-leading service, convenience
and choice to our customers," said David Rupp, head of Regions' Consumer
Services Group. "The changes announced today will complement our
existing policies that already help customers manage their finances."
Regions already has policies and services in place to make deposited
funds available to customers and to help customers manage their finances
responsibly:
The bank waives the first overdraft charge that a customer incurs;
Customers may opt out and choose not to incur any overdrafts;
The bank alerts customers if a withdrawal from a Regions ATM could
create an overdraft; and
The bank provides customers with a number of overdraft protection
options as well as account monitoring services through online, mobile,
ATM and telephone banking.
These changes further demonstrate the Regions' commitment to excellent
customer service, which is evidenced by a recent Gallup survey showing a
top quartile ranking in customer satisfaction and results from J.D.
Power and Associates studies indicating significant gains in customer
satisfaction and service and that Regions Mortgage ranks highest
nationwide among primary mortgage servicing companies.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $143 billion in assets, is
a member of the S&P 100 Index and through its subsidiaries is one of the
nation's largest full-service providers of consumer and commercial
banking, trust, securities brokerage, mortgage and insurance products
and services. Regions serves customers in 16 states across the South,
Midwest and Texas, and through its subsidiary, Regions Bank, operates
approximately 1,900 banking offices and 2,300 ATMs. Its investment and
securities brokerage trust and asset management division, Morgan Keegan
& Company Inc., provides services from over 300 offices. Additional
information about Regions and its full line of products and services can
be found at www.regions.com.
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