SAN BRUNO, CA, Oct. 15, 2009 (Marketwire) --

SAN BRUNO, CA -- (Marketwire) -- 10/15/09 -- InQuira, a leading provider of enterprise knowledge solutions for web self-service, contact center support and knowledge intranets, will be moderating a panel titled "What Happens with Customers, Stays with Customers" at Technology Services World 2009 in Las Vegas next week. Executives from International Game Technology (IGT) and Juniper Networks -- both InQuira customers -- as well as from DB Kay & Associates, will be on the panel to discuss best practices in knowledge management and describe how effective knowledge sharing can help companies deliver personalized, brand-enhancing customer experiences.

Session details

What: Panel: "What Happens with Customers, Stays with Customers"

When: Tuesday, October 20, 2009 from 2:30 p.m. - 3:30 p.m. Pacific Time

Where: Mirage Hotel, in the Antigua B meeting room

Who: Shawn Derifield, International Game Technology

Christopher Hall, InQuira (moderator)

David Kay, DB Kay & Associates

Keith Redfield, Juniper Networks

InQuira will also be exhibiting at Technology Services World 2009, October 19 - 21, 2009, in booth #18 and 19.

About InQuira

InQuira Inc. is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world rely on InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self service, agent-assisted contact centers and knowledge intranets. Founded in 2002, InQuira is a privately held, venture backed company headquartered in San Bruno, Calif. More information about InQuira is available at www.inquira.com.