Experts to Share Best Practices for Ensuring Strong Business Returnsfor Investments in Customer Community and Social CRM
Oct. 21, 2009 (Business Wire) -- Lithium Technologies, the leading provider of Social CRM solutions to power the customer network, today announced it will co-host a seminar in London on Wednesday, Oct. 21 for marketers and brand managers to learn about Social CRM.
The social media revolution has changed everything, including how customers choose to interact with companies and each other online, and where they turn for trusted information. This virtual summit comes at a time when companies are starting to see tangible financial results from deeper online engagement with customers, and will explore the current capabilities of and future for Social CRM.
| What: | | Lithium will demonstrate its customer community solutions alongside case studies of their work with brands like BT, Virgin Media, Sony PlayStation, AT&T and Barnes & Noble. |
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| Speakers: | | Dominic Sparkes, Managing Director, Tempero |
| | | Joe Cothrel, Chief Community Officer, Lithium |
| | | Joshua March, Co-Founder & CEO, iPlatform |
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| When: | | Wednesday, Oct. 21 |
| | | 6:30 – 9:00 pm |
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| Where: | | Tempero Offices |
| | | 14-16 Great Portland Street |
| | | London, London W1W 8QW |
| | | United Kingdom |
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| Register: | | For more information and to register, visit http://tempero.eventbrite.com/ |
About Lithium Technologies Lithium is the leading provider of Social CRM solutions to power the customer network. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is delivering the next generation of customer relationships by unlocking the value of the social customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company’s behalf. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit: www.lithium.com
About Tempero Tempero is Europe’s largest Social Media Management Company and consults on the creation and moderation of branded communities for a number of blue chip clients, including Unilever, Activision, and Disney as well as many within the public sector such as the BBC. The company’s expertise focuses on minimising risk and maximising the benefits of Social Media as a customer service and marketing channel. For more information, visit: www.tempero.co.uk
