Oct. 27, 2009 (Business Wire) -- News Facts

• Entuity® today announced that Perot Systems, a global provider of innovative technology and business solutions to clients worldwide, has extended its use of the Eye of the Storm® (EYE) software suite. The three year contract award is a continuation of a longstanding successful relationship between the two companies. Perot Systems utilizes EYE for network management to help customers achieve and sustain measurable business results.
• EYE supports Perot Systems’ management of internal and remotely managed customer networks, ensuring that vital business IT services are optimally deployed and efficiently performing.
• EYE delivers a depth of network inventory, performance and operational data, allowing Perot Systems technologists to assess infrastructure readiness, plan technology architectures, recommend cost-effective hardware and software purchases, deliver ongoing service management, and deploy distributed services to meet the unique needs of its diverse clientele.
• EYE’s integrated approach enables Perot Systems technologists to streamline network device polling to reduce management traffic, improving the overall network operation.
• The increased collaboration and productivity gained by using EYE has helped Perot Systems meet its clients’ stringent IT requirements while maintaining in-house staffing at stable levels.
• Customer account teams use EYE’s advanced reporting to identify when customers are trending towards capacity problems and proactively propose solutions well in advance of end-user service impact.
• The BGP routing protocol details monitored by EYE gives Perot Systems network specialists visibility to MPLS operational issues that previously required manual detection. Identified trends isolate anomalies and are reviewed with telecom carriers to improve customer service.
• EYE’s unified view of both wired and wireless networks significantly improves the deployment and management of Perot Systems’ popular wireless service. Accurate wireless access point inventories – sometimes numbering in the thousands at remote customer sites – are automatically created in minutes without user intervention or manual errors.

Supporting Quotes

• Quote, attributed to Steve Jacoy, Director of Network Services, Perot Systems

“For more than 20 years, Perot Systems has been providing technology and business solutions to its clients – today totaling more than 1,000 clients in 25 countries – each with their own unique needs.