Business Phone Service Coupled with IT Solutions Meets the UniqueNeeds of Small Business with One-on-One Consultation, ProductivityImprovements, and ROI
Oct. 28, 2009 (Business Wire) -- Cbeyond, Inc. (NASDAQ: CBEY), a provider of voice, broadband, mobile and IT solutions to more than 46,000 small businesses across the country, keeps Arlington, Texas, based Trinity Park Surgery Center productive with its voice and IT applications. Trinity Park was looking for a service provider with reasonable costs and a consultative approach, and it found that Cbeyond was the company that could meet all of the organization’s unique business communications needs.
A customer since January 2008, Trinity Park Surgery Center has leveraged Cbeyond’s business phone service and Fax to Email solutions to run and grow the business. From day one, Cbeyond has supported Trinity Park beginning with the implementation, set-up and training of Cbeyond’s services. Today, Cbeyond continues to help Trinity Park grow their business. Since Trinity opened its doors almost two years ago, the company has quickly grown from six to 30 employees.
“Cbeyond’s business communications solutions provide Trinity Park with a solid service at a great price,” said Darla Hardy, business manager of Trinity Park Surgery Center. “We knew that we had to switch to a provider that understood the needs of small businesses and the switch was flawless. The productivity improvements alone have been phenomenal. I take Cbeyond wherever I go in my career and that has proven to be the right choice for seven years.”
“In our business, we have to send at least 100 faxes a day regarding patient information, and with our previous provider, we were charged per page, which cost us hundreds of dollars per month,” said Hardy, “but with Cbeyond’s Fax to Email service coupled with its premium business phone service, we save upwards of $20,000 annually. With a fee of only $5.00 per account per month for our Fax to Email (one being included in our core package) service, we can provide our employees with their own personal paperless fax accounts. We have been able to use the savings on long distance costs through Fax to Email on other areas of our business to help serve our patients, and that’s our focus – our patients’ needs.”
Cbeyond counseled Trinity Park on the right solutions based on its unique business communications needs. “One of the big reasons we chose Cbeyond was because the technicians and account managers that helped us implement the Cbeyond solution were supportive and understanding of our challenges; it wasn’t a ‘one-size-fits-all’ approach.”
“We focus on ensuring our small business customers have the right solutions to fit their unique business communications needs,” said Steve Zimba, VP of Marketing for Cbeyond.