Oct. 29, 2009 (Business Wire) -- Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it is expanding its operations and customer support in the Miami area. Through this initiative, Level 3 is augmenting the resources it dedicates to delivering an exceptional experience for mid-market enterprise customers in south Florida.

“As with every market, Miami is unique and requires the first-hand knowledge my team and I have of the needs of the local business communities in the area,” said Fermin Morales, Level 3’s Miami general manager. “South Florida businesses are looking for a competitive alternative to the incumbent, and Level 3’s enhanced commitment to the area demonstrates that we are listening and providing that alternative.”

Level 3 has nearly 300 customers in the Miami area (which includes Ft. Lauderdale and West Palm Beach) and more than 800 metro fiber route miles throughout south Florida. Level 3 is adding capacity to this network and continues to increase the number of businesses that are directly connected to it, delivering the scalability and reach of services mid-market businesses seek from their communications provider. Furthermore, Level 3’s south Florida network connects to several landing stations for providers whose subsea cables link the United States to countries in Latin America.

In addition to enabling an increasing number of businesses to connect to the Level 3 network, Level 3’s local sales and customer support team will provide industry expertise to help business customers navigate the increasingly complex communications spectrum. Enterprises are witnessing fundamental changes in the way employees use multimedia and collaborative applications on their desktop computers; accordingly, IT organizations are centralizing the delivery of these applications – moving them from the desktop to the network – to increase reliability and better facilitate business continuity and disaster recovery. Both trends drive opportunities for Level 3 to provide a competitive alternative for south Florida businesses and allow them to Link Globally and Connect Locally.

As part of this increased local focus, Level 3 is realigning its workforce in the Miami area to create an enhanced service experience by leveraging local marketplace knowledge and creating greater familiarity with customers. The company also is redirecting support resources to focus specifically on the mid-market enterprise customer experience in south Florida.

About Level 3 Communications

Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network.