Nov. 2, 2009 (PR Newswire) -- MIAMI, Nov. 2 /PRNewswire/ -- EVOLVE 2009 -- Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, today announced a global reseller agreement with leading telecom supplier Ericsson (Nasdaq: ERIC) that will provide next-generation order management and fulfillment solutions to telecom operators worldwide. The agreement enables Ericsson to resell Sigma Systems' Service Management Platform, a carrier-grade platform that allows rapid service creation, advanced order management and automated provisioning, and Sigma's service management solutions for triple-play -- including high-speed data, and IMS-based IPTV and VoIP -- to its hundreds of telco customers.

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The combination of Ericsson's extensive expertise in delivering world-class technology, solutions and services to telecom operators and Sigma Systems' powerful Service Management Portfolio -- will bring the following benefits to the Next-Generation Operator (NGO):

--  Increased profitability and accelerated time-to-revenue by deploying
residential triple-play services faster and delivering innovative
service bundles
--  Ability to deliver any service over an IMS infrastructure and any
combination of networks access technologies, such as fiber to the home
(FTTH) and DSL
--  Improved productivity through automated provisioning and activation of
voice, video, and data services
--  Enhanced customer satisfaction resulting from reliable service
fulfillment, reduced order fall out, and self-service portals

--  Reduced operations costs realized by consolidating existing order
management and provisioning systems, and eliminating manual tasks

"Telecom operators are increasingly deploying IP-based services such as IPTV, leading to the need for cost-effective creation of service bundles for triple-play," said Martina Kurth, research director, Carrier Operations and Strategies, for Gartner. "Operators need order management and fulfillment solutions that enable next-generation service transformation, speed time to revenue, and allow new multimedia services to be added to existing offerings."

"Telecom operators today are under pressure to deliver new competitive services, and simultaneously increase the operational efficiency of their business," said Tim Spencer, president and COO of Sigma Systems.