(Source: Business Wire)

InfoVista (Euronext IFV- FR0004031649), the leading provider of service
performance assurance, today announced the release of 5View Service
Data Manager 2.0, which adds a fully integrated Application Response
Manager to further enhance the industry's first wholly interoperable
network and application performance management platform introduced in
April of this year. With this newest software release, InfoVista now
makes it possible for managed service providers and large enterprises to
monitor application delivery and response time, while continuing to
leverage existing or new VistaInsight® for Networks deployments with
unified application usage visibility and WAN optimization awareness.
Additionally, InfoVista reports two tier-one customers already have
adopted its unified network and application performance management
solutions, further validating the company's mission to provide solutions
that help service providers launch more competitive, value-added managed
business services.
"Aberdeen Group's recent research found that 42 percent of enterprise
respondents identified the lack of internal resources to support
managing network performance as the top pressure driving them to utilize
managed network services," said Jeffrey DeBarros, senior research
analyst for Aberdeen. "InfoVista's latest product launch connects
critical application response-time analysis with the underlying network
infrastructure; this aligns well with our finding that application
performance management must include knowledge of the underlying
infrastructure quality to be effective, provide optimal application
performance, and improve the end-user experience."
Since first announcing its new unified network and application
performance management solution just six months ago, InfoVista has
successfully won projects with two major service providers, both
offering a tailor-made approach to application-aware Advanced Business
Services.
The first customer, a tier-one Telco in the Asia-Pacific region, has
deployed InfoVista's 5View application-aware solutions as part of a
large infrastructure outsourcing project with a major bank. The solution
will expedite application-centric troubleshooting, and performance
analysis. Integrating with VistaInsight for Networks, the solution also
provides customer reporting and capacity monitoring capabilities to aid
operational support.
The second company, another tier-one provider in central Europe, is
employing the unified 5View and VistaInsight solution to expedite
application-aware troubleshooting. The deployment allows operational
teams to identify customers, their applications, and the related IP
network infrastructure on a single portal, which is a significant aid in
pinpointing the cause of a decline in customer experience.
"We are proud to announce 5View Service Data Manager 2.0 as a natural
extension to our well-received solutions for Advanced Business
Services," said Eric Fries, senior vice president, application
performance management business line for InfoVista. "5View Service Data
Manager 2.0 offers significant benefits to our customers and underscores
InfoVista's mission to continue to develop a portfolio of game-changing
Advanced Business Service solutions for providers of managed services."
About InfoVista
InfoVista enables managed service providers, mobile operators, broadband
operators, and enterprise IT organizations to ensure the availability
and quality of the services they deliver at the lowest possible cost,
empowering these organizations to successfully make the transformation
from infrastructure providers to service providers. Our customers rely
on InfoVista's proven solutions for service and infrastructure
performance management to successfully launch new and high-performance
services, foresee potential service issues before they impact end users,
reduce customer churn, and invest appropriately. Sample customers
include Bell Canada, Bharti, BNP Paribas, Cable & Wireless, Citigroup,
Defense Information Systems Agency (DISA), Deutsche Telekom, Fidelity
Investments, JP Morgan Chase, KPN International, SFR, SingTel, T-Mobile,
Telefonica, and Telstra. InfoVista is traded on the Euronext Paris
(FR0004031649) and can be found online at www.infovista.com.
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