Nov. 3, 2009 (Business Wire) -- newScale^®, Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced the availability of a free trial for newScale PortfolioCenter™ – Workgroup Edition.

This no-risk, no-commitment trial provides access to a Web-based portal with dozens of pre-defined Service Catalog templates and service design tools for the non-technical user. Trial participants can be editors rather than authors, using these examples to dramatically shorten their time-to-market for a Service Catalog. Within days, they can publish an online IT brochure to communicate their IT organization’s portfolio of standardized service offerings to the business.

"Many IT organizations are realizing that the service catalog is a central communication and visualization tool where IT and the business come together. First, the catalog should list the services that IT readily offers to the business," wrote Evelyn Hubbert, principal analyst, and Glenn O’Donnell, senior analyst, Forrester Research, Inc. (Source: Service Catalog – Your Prerequisite For Effective IT Service Management, Forrester Research, Inc., October 28, 2009). "By establishing a service catalog, business stakeholders understand IT's service offerings and the associated prices and delivery options.”

The Service Catalog is widely recognized as the cornerstone for any ITIL program and the starting point for IT cost transparency. But many organizations get stuck in this first step, spending countless hours and wasted resources trying to define services from scratch in a static document. This new trial includes pre-built templates and easy-to-use tools to quickly define standardized service offerings and promote them in a professional online IT brochure. Relationship managers or business users can then browse or search the catalog of offerings and view the descriptions, images, prices, tiers of service, and other details for each offering.

The newScale PortfolioCenter Workgroup Edition trial is available now to qualified prospects at www.newscale.com/pc_trial. The trial provides online Web-based access to newScale software and guided tutorials to provide a complete evaluation experience:

• Each trial participant receives a private, hosted instance of newScale PortfolioCenter Workgroup to define their organization’s IT service offerings.
• Self-paced tutorials show how to get started with building a Service Catalog in easy to follow, step-by-step instructions.
• Pre-built service offering templates and components can be reviewed, edited, or reused as necessary during the evaluation.