READING, UK, Nov. 4, 2009 (Marketwire) --

READING, UK -- (Marketwire) -- 11/04/09 -- Trillium Software, a business of Harte-Hanks, Inc. (NYSE: HHS) and a leading enabler of Total Data Quality solutions, today announced that insurance company Chaucer Syndicates Limited of the United Kingdom will implement the Trillium Software System. The software will help Chaucer to ensure the quality of the data it uses to guide its syndicates towards maintaining a profitable, yet risk-balanced business book compliant with their approved underwriting capacities.

"Effective governance of our underwriting business requires reliable business intelligence, and this is dependent upon quality data," said Philip Gregory, business intelligence manager at Chaucer. "The Trillium Software System will automate our data quality process improving on and saving one hundred man-hours a month in manual cleansing work. Also, a dashboard will provide real-time data quality metrics giving confidence scores for consideration when using the data in important decisions."

Additionally, Chaucer will use the Trillium Software System to facilitate collaboration on data quality amongst the various stakeholders in the organisation. The insurer seeks to build a sense of joint ownership and responsibility across the Information Systems (IS) department, business intelligence and analysis teams, risk analysts, syndicate underwriters and their staff.

Chaucer's business intelligence systems access a data warehouse holding some 17 years of raw policy and claims data received from brokers, its syndicates, and from Lloyd's electronic messaging systems. Chaucer's data warehouse is continually growing with data from these feeds. In the future, Chaucer will be able to standardise this data, match it with any existing records and de-duplicate it to provide clean single views.

"Consistent, trustworthy data is essential to all business processes and as organisations grow, so they must implement robust, enterprise-wide data governance techniques to care for their data, prove it is correct and maintain it as a core asset," said Ed Wrazen, vice president of product marketing at Harte-Hanks Trillium Software. "The Trillium Software System is an integrated, unified and scalable platform for data quality across every data source and business function, and will support Chaucer Syndicates to ensure that its data is consistent, actionable and trustworthy."

Solvency II, a regime for all EU insurers and reinsurers, is due to come into effect in 2012. It aims to enforce solvency requirements that better reflect the risks companies take.