(Source: Marketing Week)

The arrival of significant new entrants to the UK retail banking
market will serve up a bean feast for the marketing community
Earlier this year, I noted that Reckitt Benckiser had embarked on
an unusual, if overdue, corporate rebranding exercise (Blog, 14
July). Unusual because RB had set itself up as a cheerleader for
FMCG talent. Capitalising on the implosion in financial services
marketing after the credit crunch, it has been trying to persuade
young marketers that their future lies not in being the overpaid
chief of "flower-arrangement" at some retail bank, but in packaged
goods, the motherland of marketing.
It's a good story, credibly told by a company that practises what
it preaches in an exemplary way. But I now wonder whether the
premise is actually true. What I mean is that financial services,
far from being the career cul-de-sac it appeared to be a few months
ago, is in need of marketers as never before. Indeed, in a reshaped
financial landscape, it is precisely marketing that may give a new
set of players the edge.
Here's why. Although the political class in the US and Britain
have shown no real appetite for radically re-engineering the global
financial system, some "unbundling" is definitely on the way.
Bancassurance - the unswerving belief that bigger is best and that
retail, commercial and investment banks should be allied wherever
possible to the insurance business - has met its Waterloo. Or, in
the case of the UK, had its RBS moment.
The question is, what to do about these wounded leviathans that
litter the financial landscape. The US response to troublesome "too
big to fail" institutions, such as Citigroup and Bank of America,
seems to be fixated on "fail-safe" remedies for the future, rather
than break-up now. It's a policy aptly summed up by one well-known
financier as providing the Titanic with extra lifeboats. Gordon
Brown and Alistair Darling are all for tinkering with the relatively
inexpensive Titanic refit model, but it's not that easy. Ranged
against them is a defiant and irremovable governor of the Bank of
England, who has openly called for utility (retail banking, low-
level commercial lending) operations to be split off from the
"casino" (investment banking) end of the business. More importantly,
Mervyn King's judgement seems to be backed by the powers that be in
Brussels.
Only last week Neelie Kroes, the European Union's competition
commissioner, ruled that ING Group, a classic bancassurance model,
was to be broken into its component parts and the US direct savings
arm hived off. Societe Generale may, in due course, find itself
swallowing the same medicine.