Nuance Acquires Webmedx

Thursday, July 14, 2011 8:03 AM

Acquisition Complements Nuance Transcription Services and Clinical

Understanding Solutions Portfolio; Brings Top-Rated, #1 in KLAS Medical

Transcription Services Provider

Jul. 14, 2011 (Business Wire) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it acquired Webmedx, the #1 KLAS-ranked transcription services provider. Webmedx, which offers transcription and editing services and clinical documentation technology for hospitals and clinics nationally, will strengthen Nuance Transcription Services (NTS), Nuance's fully-managed, medical transcription services offering. In addition to complementary transcription leadership and scale, Webmedx's natural language processing (NLP) driven Quality Analytics application enhances Nuance's clinical language understanding (CLU) innovations, whereby actionable information improves business and clinical decisions.

"Webmedx's award-winning clinical documentation services and technology strengthens and expands Nuance's work with healthcare organizations as they undertake EHR adoption and strive to achieve Meaningful Use," said Janet Dillione, executive vice president and general manager, Nuance Healthcare. "Additionally, Webmedx will help to accelerate Nuance's efforts to extend the power of its speech-driven solutions so that clinicians' spoken words are not simply transformed into text, but through clinical understanding solutions can be used for clinical decision making, leading to improved patient care and a reduction in overall healthcare costs."

The addition of Webmedx brings many advantages and synergies that are expected to complement Nuance's presence in the healthcare market, as well as accelerate the future development of clinical understanding solutions that can significantly reduce costs and improve processes for the healthcare industry:

  • Award-Winning Performance and Client Satisfaction – The Webmedx acquisition brings to Nuance award-winning medical transcription services that have achieved proven success. Webmedx's customers include more than 100 leading hospitals including Bon Secours, and Catholic Healthcare West. Webmedx's strong customer satisfaction is represented by industry recognition from KLAS Enterprises with a two-year #1 rating in the Transcription Services category and a #1 rating for Professional Services in the KLAS 2010 "Transcription Services: Competition, Technology, and Consolidation" report.
  • Enhanced Outsourced Speech Editing Services – By complementing the Nuance Transcription Services offering with medical transcription services from Webmedx, healthcare provider organizations will have an increased array of options for the rapidly growing market of speech editing and transcription services at highly competitive prices.

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