Service Performance Insight Publishes Professional Services Global
Pricing Report
According to Service
Performance Insight's 2011 Global PS Pricing Report, "SaaS
consulting rates now surpass enterprise software realized rates by a
wide margin.Built on strong demand for cloud technologies and
services, cloud service providers are able to charge a 20 to 30%
premium." The Global
Pricing Report is the largest and most comprehensive PS pricing
study ever published based on pricing information provided by 200 PS
organizations representing almost 12,000 consultants worldwide.
Rob Spreadbury,Business Operations Manager Global
Professional Services, NCR Corporation
stated, "The SPI Pricing Study is an incredible tool. The depth of the
study allows us to do internal benchmarking across our PS practices -
price, utilization, staffing. With the SPI analysis, we can engage both
our customers and salespeople in the right conversations around
delivering value through our PS projects."
The study provides analysis of list price and realized bill rates across
a broad range of professional service verticals, geographies and job
levels around the globe. It analyzes the growing trend toward more
off-site consulting delivery and the prevalence of different pricing
structures: time and materials, fixed-price and shared risk/performance
based. The report provides an unprecedented view of Professional Service
workforce distribution and composition by industry segment through an
analysis of organization structures for Management Consulting; IT
Consulting; Software and SaaS; and Hardware and Networking Professional
Services.
"The Global Pricing Report from SPI is incredibly insightful and very
relevant to the current economic climate," said Todd Bursey GM FinancialForce
PSA. "Services teams concentrate on utilization, and less on
rate realization.Focusing on pricing strategy is the key to
doing more with less to achieve persistent profitability. The research
helps service organizations understand how they measure up, where they
can improve to increase margins and how they can properly position their
services in the market. This is what every services organization is
looking for."
"Western European consulting organizations are now the global price
leaders, with rates averaging 30 to 40% higher than their North American
counterparts," stated Jeanne
Urich, SPI Managing Director. Geographies covered in the
report include: North America; Western Europe; East Asia (China and
Japan); Central Asia (India and Pakistan); Australia and New Zealand;
South America; Eastern Europe; Africa and the Middle East.
To purchase a copy of the report, please follow this link: http://www.spiresearch.com/reports/reports1.htm
About Service Performance Insight
Service Performance Insight (SPI) is a global research, consulting and
training organization dedicated to helping professional service
organizations (PSOs) make quantum improvements in productivity and
profit. In 2007, SPI developed the PS Maturity Model™ as a strategic
planning and management framework. It is now the industry-leading
performance improvement tool used by over 5,000 service and
project-oriented organizations to chart their course to service
excellence.
