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New Survey Shows Sizable Gap Between Americans' Online Security Perceptions and Actual Practices

Tuesday, November 15, 2011 9:30 AM

Many Don't Follow Common Cyber Security Best Practices; Mobile Users Most Vulnerable

 

WASHINGTON, Nov. 15, 2011 /PRNewswire-USNewswire/ -- More than nine in ten Americans (92%) believe that a safe and secure Internet is crucial to our nation's economic security and 81% of Americans want to learn more about being safe and secure online, but there still exists a visible disconnect between Americans' perceptions of their online safety practices versus the reality of their actual safety practices. These insights were revealed in the 2011 National Cyber Security Alliance (NCSA)-McAfee Online Safety Study, released today by the NCSA and McAfee.

(Logo: http://photos.prnewswire.com/prnh/20110504/DC95016LOGO)

(Logo: http://photos.prnewswire.com/prnh/20101004/DC76016LOGO)

While the study found progress in a number of areas regarding online safety awareness, perception versus reality gaps continue to exist in critical areas:

  • 70% of Americans say that they represent their child/children's primary source of information for online safety, yet 48% of parents are not completely confident that their children can use the Internet safely.
  • 32% of consumers either back up data only once a year—or never (20%).
  • 15% of Americans have never checked their social networking privacy and security account settings.
  • According to the survey, only 7% of U.S. parents are worried about cyberbullying even though 33% of teenagers have been victims of cyberbullying, according to the Pew Internet and American Life Survey.

"This new study shows that vast majorities of Americans believe that cyber security is important for our personal safety and our nation's economic security," said NCSA Executive Director Michael Kaiser. "Yet this survey also shows that we can do a better job of protecting ourselves and those around us and really focus on the notion that a safe and secure Internet and digital experience represents a shared responsibility."

"As our digital usage grows exponentially each year with a multitude of different devices connected to the Internet, cyber threats have grown more sophisticated and widespread than ever before," said Todd Gebhart, co-president, McAfee. "This new survey demonstrates the fundamental importance of better online safety and security awareness for ourselves, our communities, our schools and our businesses.  Consumers need to think beyond just PCs, and also protect their web experiences, their data, and very importantly, their children on all the devices they use." 

Key Findings:
Security Perceptions

  • Less than half of the population (46%) reports that they feel safe from viruses, malware and hackers while on the Internet.
  • When it comes to the issue most Americans are concerned about regarding online safety and security, 43% of respondents reported they were most worried about identity theft; 13% were concerned with loss of privacy; and 12% reported their biggest concern was someone monitoring or recording their online activity.
  • When asked how people would like to learn about staying safe online, 37% of Americans are willing to receive regular information from an organization about safety best practices; 15% are willing to educate others; 13% would attend an in-person education session; 20% are not willing to do any of these and 15% are not sure.

Crime and Law Enforcement

  • When asked what puts Americans most at risk of a cybercrime or a loss of personal information the largest number of respondents, one-third (33%) said they believe connecting to an unsecured wireless network puts them most at risk yet more than half (53%) of Americans said they have logged onto a wireless network without entering a security password. 
  • One in 5 (18%) Americans have been the victim of a cybercrime and 38% know someone who has been victimized, and 65% of all respondents do not think their local police department is equipped to handle reports and investigate Internet crimes.

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